Campus Member Services Specialist

Tulane University; New Orleans (LA); On-site; USD 12,000 - 15,000; Full time

Job summary

The Member Services Desk Attendant at Tulane University's Rec Center in New Orleans supports Campus Recreation with a range of administrative and customer service tasks. The hourly role handles transactions, answers questions, maintains records, and assists with memberships and program information.

Qualified candidates are enrolled Tulane students, possibly with Federal Work Study; CPR/FA/AED certification is a plus.

Qualifications

• Active enrollment as a Tulane student.
• Federal Work Study Award may be available.
• CPR/FA/AED certification may be beneficial.

Responsibilities

• Handling all financial transactions processed through the Member Services office and disseminating accurate information encompassing all facility, program and membership facts
• Enforcing Reily Center policies
• Operating the RecTrac Member Management System for all sales, troubleshooting membership issues, and running reports
• Answering phone calls and providing detailed answers to questions
• Filing paperwork
• Following procedures related to all membership and program sales
• Attending all orientations and meetings
• Providing customer service

Skills

Customer service

Cash handling

Data entry

Education

Active enrollment at Tulane University

Tools

RecTrac

Job description

The Member Services Desk Attendant at Tulane University's Rec Center in New Orleans supports Campus Recreation with a range of administrative and customer service tasks. The hourly role handles transactions, answers questions, maintains records, and assists with memberships and program information.

Qualified candidates are enrolled Tulane students, possibly with Federal Work Study; CPR/FA/AED certification is a plus.