Student IT Help Desk Technician

Delval; Doylestown (Bucks County); Hybrid; USD 11,000 - 16,000; Part time

Job summary

Delaware Valley University is seeking a Student Worker to support the IT Help Desk in Doylestown, PA. You will assist staff with deploying and maintaining university computer equipment and communicating information and processes to students, staff, and faculty.

This part-time role requires current enrollment at Delaware Valley University, legal authorization to work in the United States, and a willingness to lift and transport equipment around campus. Training is provided for all job functions.

Qualifications

• Currently enrolled Delaware Valley University student.
• Must be authorized to work in the United States and provide required documentation.
• Computer experience recommended; training provided for all job functions.

Responsibilities

• Answering calls at the Help Desk.
• Entering tickets in the Help Desk system.
• Setting up equipment in on-campus locations.
• Installing software and basic computer troubleshooting.
• Assisting staff with computer operation.
• Cleaning equipment and changing printer toner cartridges.
• Transporting equipment around campus.
• Recording and maintaining inventory records.
• Assisting the Telecommunications team with wiring or other projects.
• Other duties as assigned.

Skills

Carrying equipment

Computer experience

Lifting 25 lbs

Education

Enrollment at Delaware Valley University

Job description

Delaware Valley University is seeking a Student Worker to support the IT Help Desk in Doylestown, PA. You will assist staff with deploying and maintaining university computer equipment and communicating information and processes to students, staff, and faculty.

This part-time role requires current enrollment at Delaware Valley University, legal authorization to work in the United States, and a willingness to lift and transport equipment around campus. Training is provided for all job functions.