Student Worker - IT Help Desk

Delval; Doylestown (Bucks County); Hybrid; USD 11,000 - 16,000; Part time

Job summary

Delaware Valley University is seeking a Student Worker to support the IT Help Desk in Doylestown, PA. You will assist staff with deploying and maintaining university computer equipment and communicating information and processes to students, staff, and faculty.

This part-time role requires current enrollment at Delaware Valley University, legal authorization to work in the United States, and a willingness to lift and transport equipment around campus. Training is provided for all job functions.

Qualifications

• Currently enrolled Delaware Valley University student.
• Must be authorized to work in the United States and provide required documentation.
• Computer experience recommended; training provided for all job functions.

Responsibilities

• Answering calls at the Help Desk.
• Entering tickets in the Help Desk system.
• Setting up equipment in on-campus locations.
• Installing software and basic computer troubleshooting.
• Assisting staff with computer operation.
• Cleaning equipment and changing printer toner cartridges.
• Transporting equipment around campus.
• Recording and maintaining inventory records.
• Assisting the Telecommunications team with wiring or other projects.
• Other duties as assigned.

Skills

Carrying equipment

Computer experience

Lifting 25 lbs

Education

Enrollment at Delaware Valley University

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Student Worker - IT Help Desk

10-83000-5120 Student Technology Student Part-Time Doylestown, PA, US

30+ days ago Requisition ID: 1985

Salary Range: $10.00 To $10.00 Hourly

Job Summary:

Students will assist with Help Desk operations, by assisting staff to deploy and maintain university computer equipment and communicate information/processes with students, staff and faculty at the Help Desk.

Essential Duties and Responsibilities:

• Answering calls at the Help Desk.
• Entering tickets in the Help Desk system.
• Setting up equipment in various on-campus locations.
• Installing software and basic computer troubleshooting.
• Assisting students and faculty with computer operation.
• Cleaning equipment and changing printer toner cartridges.
• Transporting equipment throughout campus.
• Recording and maintaining inventory records.
• Assisting the Telecommunications team with wiring or other projects.
• Other duties as assigned

Education Employment eligibility:

• Currently enrolled Delaware Valley University student
• Must be authorized to work in the United States and provide required documentation to verify identity and employment eligibility

Preferred Knowledge, Skills and Abilities:

• Students must be able to carry monitors, computers, printers, and other equipment for on-campus transport.
• Computer experience recommended will train for all job functions.
• Occasionally lifting 25 lbs or more

Physical Requirements and Working Conditions:

• Prolonged periods of sitting at a desk and working on a computer.
• Must hold valid driver's license (to drive the golf cart)