Student Intern Marketing

First Federal Bank; Lake City (FL); On-site; USD 20,664 - 27,552; Part time

Job summary

A local financial institution in Lake City is seeking a Social Media Intern to manage its social media accounts and engage with customers. This part-time role requires strong communication skills and knowledge of social media marketing. The intern will analyze campaign performance and assist in enhancing the brand's online presence. Candidates should have completed at least one year of college studies and possess customer-focused service skills. Flexible work hours may include weekends or evenings.

Qualifications

• Social media marketing background and interest required.
• Online engagement experience is a plus.
• Strong written and verbal communication skills needed.

Responsibilities

• Manage the company's social media accounts and post content.
• Analyze analytics to gauge the success of campaigns.
• Engage with customers and provide service to sales teams.

Skills

Social media marketing background and interest

Online engagement experience

Strong Written & Verbal communication

Organized with Strong Project Management

Professional in written and verbal interactions

Customer focused

Education

Completion of at least 1 year of college program

Social media certifications

Job description

At First Federal Bank, core values speak to the heart of an organization and are the essence of a company’s identity. Everything we do is centered around our community, customer service, our stability, and being trustworthy. These values support our mission and vision, shape our culture, and provide a foundation for the future.

If you are ready to take on a challenging and rewarding role; we invite you to apply for this exciting opportunity.

TEAM MEMBER SKILLS & ABILITIES

• Participate in managing the company's social media accounts and posts content.
• Brainstorms campaign ideas and 'stories' that help share the brand.
• Capture and post content, relevant, approved contents, on company's pages.
• Monitor various social media platforms such as Facebook, Instagram, and LinkedIn.
• Analyzes analytics to gauge the success of campaigns.
• Understands the overall brand positioning of First Federal Bank, including the brand, customer engagement, community contributions, product goals, and all other aspects of service.
• Engages with customers or clients for stories and provides service to sales teams, for specific requests.
• Provide suggestions to management for improving customer experience on social platforms and internal processes.
• Learns and becomes proficient on internal software systems.
• Assists in creating performance reports.

Work Hours & Location

This is a non-exempt, part time position with 15 hours available, per week. If permitted by the learning institution, a portion of the work may be used for projects or credits. The position is in Lake City branch, working in-office. Occasional weekend or evening hours may be required to capture event content. 1 year internship with option to extend length of time if warranted.

Social Media Intern Qualifications / Skills

• Social media marketing background and interest
• Online engagement experience
• Strong Written & Verbal communication
• Organized with Strong Project Management
• Professional in written and verbal interactions
• Customer focused
• Provides the best service to our customers with innovative and creative solutions

Preferred Education and Experience

• Must have completed at least 1 year of college program or beyond
• Prior industry experience is preferred
• Social media certifications are preferred
• Extended hours sitting and performing computer tasks may be required

Employees confirm they are able to perform the essential functions of this position to continue employment with First Federal Bank.

This job description may not be all inclusive; accurate and complete job descriptions are determined by the needs of the individual financial institution. Employees are expected to perform other duties as assigned and directed by management. Job descriptions may be modified when deemed appropriate by management.