Student Intern II at City of Columbus

Wayne State University; Columbus (OH); Presencial; USD 21.000 - 29.000; Jornada completa

Descripción de la vacante

The City of Columbus, Columbus Water and Power, is seeking a temporary Student Intern II in the Director's Office - Communications Section. The role focuses on day-to-day communication support, improving digital accessibility, maintaining website content, and assisting with community communications.

The intern will update webpages and digital assets to meet ADA standards, review content for accuracy, and assist in training materials to promote accessible communication.

Formación

• Familiarity with ADA accessibility standards and digital assets.
• Experience updating and QA testing website content.
• Ability to assist with routine constituent inquiries and information routing.

Responsabilidades

• Update webpages, digital forms, and documents to meet accessibility standards.
• Review and refresh website content, coordinate changes with stakeholders, and test accessibility and formatting.
• Assist with constituent communications and route requests to staff.
• Complete training in digital accessibility and ADA best practices; help develop accessibility resources.
• Attend meetings and support special projects as needed.

Conocimientos

Digital accessibility

Web content management

Customer communications

Quality assurance

Event support

Educación

Graphic design coursework

Herramientas

Canva

Descripción del empleo

The City of Columbus, Columbus Water and Power, is hiring one temporary (480) Student Intern II in our Director's Office - Communications Section. This position will be responsible for providing day-to-day communication support by improving digital accessibility, maintaining website content, assisting with community communications, supporting departmental operations, and helping to ensure information is accurate, accessible, and up to date.

This position is allotted 480 hours. The schedule is flexible, with the expectation of working Monday - Friday, with the possibility of attending events on the weekend, and working up to 32 hours per week.

This position's duties involve:

• Update and maintain webpages, digital forms, and documents to meet federal ADA accessibility standards, including remediating PDFs and other digital assets.
• Review website content for accuracy, update information, coordinate routine content changes with internal stakeholders, and perform quality assurance testing for accessibility, formatting, and functionality.
• Assist with constituent communications by responding to routine inquiries, researching information, and routing requests to appropriate staff.
• Complete training in digital accessibility and ADA best practices, and assist in developing resources and training materials that promote accessible communication practices across the department.
• Attend meetings, assist with special projects, and perform related duties as assigned.

Preferred Qualifications: The selected candidate will be able to jump into the role and have coursework in graphic design and Canva.