Student Information Systems Application Consultant

TrulyHired; Marysville (MI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

MPSERS participation

Paid annual leave

Health savings account and flexible-sp

Life insurance and disability coverage

Job summary

St. Clair County RESA is seeking a Student Information Systems (SIS) Application Consultant in Marysville, MI. The role focuses on consulting, technical support, and training for SIS software including PowerSchool and Skyward, plus Destiny by Follett for library management.

The position is non-union, at-will, 12-month, 37.5 hours/week with on-site work. Salary range is 40,000–50,000 USD, commensurate with qualifications and responsibilities.

Qualifications

• Bachelor's degree preferred.
• At least 2 years' experience in customer support.
• Knowledge of school business is highly valued.
• Experience with Windows, Microsoft Office, Google apps, browsers, and email systems required.
• PowerSchool, Skyward, Destiny experience desired; training provided.
• Capable of supporting customers with varying skill levels.
• Strong written and verbal communication skills.
• Valid Michigan driver’s license and reliable transportation.
• Ability to collaborate with coworkers, staff, school districts, and the public.
• Regular and predictable attendance required.

Responsibilities

• Provide daily technical support to customers via phone, email, and direct contact.
• Conduct customer training in web-based, in-person, and one-on-one formats.
• Prepare training materials, guides, and technical documentation.
• Demonstrate problem-solving and multitasking abilities.
• Perform QA testing and documentation for new applications and features.
• Be self-motivated and handle critical application tasks.
• Assist local districts with reports and reporting changes.
• Make independent decisions and provide backup support as directed by supervisor.

Education

Bachelor's degree

Tools

PowerSchool

Skyward

Destiny

Windows OS

Microsoft Office

Google Apps

Web browsers

Email systems

Job description

Job Description

Student Information Systems (SIS) Application Consultant

Non-union, at-will, Service Personnel position

POSITION SUMMARY

The primary responsibilities of the Student Information System Application Consultant include providing consultation, technical support, and training to St. Clair County RESA customers for client/server-based Student Information System (SIS) management software, including PowerSchool and Skyward, as well as library management software, Destiny by Follett.

QUALIFICATIONS

• Bachelor's degree in a computer or business-related field preferred.
• At least 2 years' experience in customer support is desired, with knowledge of school business highly valued.
• Good working knowledge of computer environments, including Windows, Microsoft Office, Google applications, web browsers, and email systems, is required.
• Work experience in PowerSchool, Skyward, and Destiny is desired, but complete training on the software will be provided.
• Candidates should be capable of supporting customers of varying skill levels, from beginner to advanced.
• Good written and verbal communication skills are essential, along with the ability to learn quickly.
• A valid Michigan driver's license and reliable transportation are required.
• Demonstrated ability to work collaboratively and effectively with co-workers, staff, school districts, community agencies, and the public is crucial.
• Regular and predictable attendance is an essential function of this position.

ESSENTIAL JOB RESPONSIBILITIES

• Provide daily technical support to customers through telephone, email, and direct contact.
• Conduct customer training in various formats, including web-based sessions, in-person group settings, and one-on-one instruction.
• Prepare training materials, written procedural guides, and technical documentation.
• Demonstrate strong problem-solving skills and the ability to multitask effectively.
• Conduct quality assurance testing and documentation for new applications, features, and functionalities.
• Be self-motivated and willing to take on critical application-related tasks.
• Assist local districts in developing specialized reports and implementing reporting changes.
• Make independent decisions and solve problems to contribute to the department's success, and provide backup assistance to peers as directed by the supervisor.

THIS LIST OF ESSENTIAL JOB RESPONSIBILITIES IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY.

PHYSICAL REQUIREMENTS

The employee must be able to stand, sit, bend, twist, lift, and walk as needed to perform all essential job functions.

CONDITIONS OF EMPLOYMENT

Position Status: Non-union, at-will

Duration: 12-month position, 37.5 hours per week, Monday through Friday

Work Location: St. Clair County RESA, Marysville, MI

Employment Date: Pending Board approval and successful completion of background check, fingerprinting, and pre-employment drug screen

Salary Range: Commensurate with qualifications, experience, and job responsibilities

• $40,000 - $50,000

Benefits

• Medical, dental, and vision insurance
• Michigan Public School Employees' Retirement System (MPSERS) participation
• Paid annual leave
• Health savings account and flexible spending account options
• Life insurance and disability coverage

About St. Clair County RESA

St. Clair County RESA is one of 56 intermediate school districts in Michigan. We are dedicated to providing cost-effective, high-quality services to the county's students and the seven public school districts that educate them. RESA is committed to enhancing educational opportunities for all children. We offer programs and services that promote collaboration and cost savings among local school districts and community partners.

We pride ourselves on fostering a collaborative and innovative work environment where every team member plays a crucial role in our success.

Our Mission

Partnering to educate, inform, inspire, and serve our communities

Our Vision

Educational excellence for all

Our Core Principles

• Excellence: We ensure all students flourish through an engaging education that honors their voices.
• Inclusivity: We value people for who they are, celebrate our diversity, and embrace the contributions of all students, families, and staff
• Integrity: We practice our mission and vision by acting ethically, honestly, and respectfully
• Collaboration: We engage in internal and external partnerships to promote creativity and forward-thinking
• Stewardship: We leverage human, fiscal, and material resources for the sustainability of our community

Contact Information

Nikki Sygit

499 Range Rd.

Marysville, Michigan 48040

Phone: [phone]

Email: [e-mail]

We are an equal-opportunity employer

The St. Clair County Regional Educational Service Agency Board of Education complies with all federal and state laws and regulations prohibiting discrimination and with all requirements and regulations of the United States Department of Education and the Michigan State Department of Education.

It is the policy of the RESA Board of Education that no person on the basis of sex, race, color, religion, national origin, ancestry, height, weight, age, marital or family status, or handicap shall be discriminated against, excluded from participating in, denied the benefits of, or otherwise be subjected to discrimination in any program, employment practice, or activity for which it is responsible, or for which it receives financial assistance from the United State Department of Education or the Michigan State Department of Education.

All new hires are subject to an employment entrance drug and alcohol testing and a fingerprinting/background check with law enforcement agencies.