Student Information Application Administrator

Technology Services; Richmond (VA); On-site; USD 72,000 - 110,000; Full time

Job summary

Richmond City Public Schools Technology Services seeks a Student Information Application Administrator to coordinate data requests, ensure data loads to vendors, and support teachers toward student achievement. The role bridges academic and technical teams, ensuring data integrity and timely reporting.

The incumbent will oversee the SIS service desk, monitor systems, and collaborate with instruction and vendors to maintain secure, accurate student data and efficient operations.

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a closely related discipline, or an equivalent blend of relevant academic training and substantial professional experience equal to a four-year post-secondary degree.
• At least three years supporting and managing student and learning management applications, with prior experience in PowerSchool SIS preferred.
• At least three years serving as a project administrator or lead within a related discipline preferred.
• At least three years of information systems background focusing on application management and cross-functional coordination with technical personnel.
• Minimum of three (3) years of experience with student and instructional information systems, with preferred experience using and supporting PowerSchool SIS.
• Minimum of three (3) years of professional or related field project leader/administrator experience.

Responsibilities

• Provides guidance and supervision to the SIS Service Desk agents as well as the technical trainer.
• Serves as the liaison between academic and technical areas.
• Monitors assigned systems to ensure they are operating normally and take action when necessary to meet defined SLA’s and keep the systems stable.
• Coordinates activities with business process owners and acts as a liaison with instruction and technical staff.
• Performs goal management, succession planning, and other modules as added (but not limited to) system.
• Works with data analysts and vendors to ensure accurate content and system configuration.
• Supports the technical direction of systems while ensuring integration with the technical direction of other supported platform(s).
• Performs internal and external relationship management, including vendors, employees/management, and user-group participation.
• Maintains administrative security, develops ad hoc queries, and creates standard reports.
• Performs specialized SIS administrative tasks including managing end-of-year rollover processes, preparing grading and reporting periods, running GPA and honor roll calculations for secondary schools, importing student and staff data, and providing Tier II user support to resolve complex system and end-user issues.
• Provides day-to-day support for releasing changes, patches, and necessary updates to the operating systems, databases, and applications.
• Coordinates with various operations teams to manage systems backups, monitoring, performance, and 24x7 alert actions.
• Plans, organizes, and coordinates with school based end users, use of SIS, and other systems.
• Holds monthly meetings with school based and/or district office teams to ensure data integrity of student and teacher data for state and federal reporting purposes.
• Performs all other duties as assigned.

Skills

PowerSchool SIS

SQL queries

ODBC

Data reporting

Analysis Services

Education

Bachelor’s degree in Computer Science/Information Systems

Tools

Microsoft Office

Data Connection Wizards

Analysis Services

Job description

Student Information Application Administrator

Richmond City Public Schools Technology Services - Richmond, Virginia Open in Google Maps

Job Details

Job ID: 5932328

Application Deadline: Sep 28, 2026 11:59 PM (Eastern Standard Time)

Posted: Sep 18, 2026 4:00 AM (UTC)

Starting Date: Immediately

Job Description

Job Title:

Student Information Application Administrator

Grade Level/Terms of Employment:

Grade 123(260 Days 12-month Contract)

FLSA Status:

Exempt

Work Location:

Technology Services

Immediate Supervisor:

Manager, Business Applications

General Description:

The Application Administrator coordinates requests for data with administrative staff and technical experts to ensure data extraction, transfer and loads to third party vendors in support of teachers leading to student achievement. Coordinates instructional applications with the Department of Instruction, and Executive Directors for Elementary and Secondary Schools.

Essential Duties and Responsibilities:

• Provides guidance and supervision to the SIS Service Desk agents as well as the technical trainer.
• Serves as the liaison between academic and technical areas.
• Monitors assigned systems to ensure they are operating normally and take action when necessary to
• meet defined SLA’s and keep the systems stable.
• Coordinates activities with business process owners and acts as a liaison with instruction and technical staff.
• Performs goal management, succession planning, and other modules as added (but not limited to) system.
• Works with data analysts and vendors to ensure accurate content and system configuration.
• Supports the technical direction of systems while ensuring integration with the technical direction of other supported platform(s).
• Performs internal and external relationship management, including vendors, employees/management, and user-group participation.
• Maintains administrative security, develops ad hoc queries, and creates standard reports.
• Performs specialized SIS administrative tasks including managing end-of-year rollover processes, preparing grading and reporting periods, running GPA and honor roll calculations for secondary schools, importing student and staff data, and providing Tier II user support to resolve complex system and end-user issues.
• Provides day-to-day support for releasing changes, patches, and necessary updates to the operating systems, databases, and applications.
• Coordinates with various operations teams to manage systems backups, monitoring, performance, and 24x7 alert actions.
• Plans, organizes, and coordinates with school based end users, use of SIS, and other systems.
• Holds monthly meetings with school based and/or district office teams to ensure data integrity of student and teacher data for state and federal reporting purposes.
• Performs all other duties as assigned.

EDUCATION AND EXPERIENCE

Requires a Bachelor’s degree in Computer Science, Information Systems, or a closely related discipline, or an equivalent blend of relevant academic training and substantial professional experience equal to a four-year post-secondary degree.

• At least three years supporting and managing student and learning management applications, with prior experience in PowerSchool SIS preferred.
• At least three years serving as a project administrator or lead within a related discipline preferred.

At least three years of information systems background focusing on application management and cross-functional coordination with technical personnel.

• Minimum of three (3) years of experience with student and instructional information systems, with

preferred experience using and supporting PowerSchool SIS.

• Minimum of three (3) years of professional or related field project leader/administrator experience

preferred.

• Minimum of three (3) years of experience in information systems with specific focus on administration and coordination with technical staff.

KNOWLEDGE, SKILLS, AND ABILITIES

• Skilled in relational data management systems, including ODBC connections, Data Connection Wizards, Analysis Services, and Microsoft Office tools.
• Capable of leveraging SQL querying mechanisms to generate clear data reporting and presentation solutions.
• Aptitude for evaluating, diagnosing, and enhancing complex automated operational systems and workflows.
• Demonstrated skill in planning, creating, coordinating, and delivering comprehensive professional development and instructional presentations.
• Talent for translating complex technical parameters into accessible terms for non-technical stakeholders.
• Excellent active listening skills to precisely evaluate user requirements and data inquiries.
• Output-oriented approach with proven ability to perform effectively within team-focused, cooperative settings.
• Exceptional analytical, written, oral, and presentation capabilities, alongside an proactive work ethic and team-oriented mindset.

PHYSICAL DEMANDS

Sedentary Work: Lifting or pushing up to 10 pounds occasionally, with minimal physical exertion needed to shift items routinely. Primary functions require extended periods of sitting, communicating verbally, listening, and utilizing hands and fingers for routine computer and office equipment operations. Occasional standing, walking, reaching, and bending may occur. Close vision capabilities are necessary for operating digital displays, reviewing written documentation, and carrying out meticulous data entries accurately.

WORK ENVIRONMENT

Duties are conducted in a standard educational administration office environment with negligible exposure to physical dangers or hazards. Tasks take place within temperature-regulated facilities offering appropriate technological tools. Duties demand strong attention to detail, punctuality regarding timeframes, balancing competing priorities, and frequent collaboration with district personnel, administrative leaders, and external software vendors to maintain student database integrity.

Position Type: Full-Time

Salary: $71,756 to $110,353 Per Year