State Student Systems Admin

Charter Schools USA; Fort Lauderdale (FL); On-site; USD 65,000 - 95,000; Full time

Job summary

Charter Schools USA is seeking a State Student Systems Administrator to support state and school teams with student information systems, data submissions, and access management. You will partner with vendors and the national systems team to keep systems operational and secure.

Responsibilities include training staff, managing helpdesk tickets, and collaborating on data requests and reporting to ensure accurate funding and compliance for all state campuses.

Qualifications

• PowerSchool and Clever experience.
• LMS and other educational applications experience a plus.
• Proficient in Word and PowerPoint; advanced Excel skills.
• Bachelor's degree in education, CS or related area or equivalent experience.
• 3+ years of experience managing PowerSchool/PowerTeacher SIS.
• Experience in reporting data submissions for State.

Responsibilities

• Coordinate with stakeholders in supporting day-to-day operations of the educational systems for the assigned state.
• Provide technical support and onboarding/training to state and school staff for all assigned systems.
• Manage student system helpdesk tickets for all shareholders in the assigned state and escalate tickets to the correct vendor or escalation team as needed.
• Train and support staff on change management, helpdesk, and other procedures as needed.
• Directly support each school for state reporting data submissions and ensure SIS is configured correctly for full funding.
• Work with staff on projects, data requests, data analysis, reporting, and custom reports as needed.
• Partner with end users and department managers to ensure data is available, reliable, accessible, and secure.

Skills

PowerSchool

Clever

Advanced Excel

Word

PowerPoint

Education

Bachelor's degree in education, computer science or related area

Job description

Job Purpose

As a State Student Systems Administrator, you will be responsible for supporting the state and school teams for all student system's needs. In addition, partner with vendors and the national systems team to maintain operational systems and staff/student access.

How You Will Impact Education

• Coordinates with all shareholders in supporting day to day operations of the educational systems for assigned state.
• Provides technical support and coordinates onboarding and training to state and school staff for all assigned systems.
• Manages student system helpdesk tickets for all shareholders in the assigned state and escalates tickets to the correct vendor and/or escalation team as needed.
• Trains and supports staff on change management, helpdesk and other procedures as needed.
• Directly supports each school for state reporting data submissions and partners with the PowerSchool SIS Administrator to ensure the student information system is configured correctly for full funding.
• Work with staff and various department team members on projects, data requests, data analysis, reporting, and custom reports as needed.
• Partners with end users and department managers to ensure data is available, reliable, consistent, accessible, and secure.

Required Qualifications And Skills

• Must have prior experience with PowerSchool and Clever.
• Learning management system and other educational applications experience a plus.
• Proficient in Microsoft Word and PowerPoint.
• Advanced Excel skills

Job Requirements

• Bachelor's degree in education, computer science or related area or equivalent experience.
• 3+ years of experience managing a PowerSchool/PowerTeacher student information system and gradebook.
• Experience in reporting data submissions for State for various departments
• Highly detail-oriented with the ability to manage daily activities and short/long-term projects under pressure with accuracy and responsiveness
• Experience in working in an education setting or similar environment.
• Proficient in verbal and written English and strong interpersonal skills.
• Flexible work schedule, as needed to solve service issues.
• Ability to work under limited supervision following standardized practices and/or methods.
• May perform other duties assigned.

Work Environment

Responsibilities

While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter:

• Usual office working conditions.

Physical Demands

• No physical exertion required.
• Travel within or outside of state.
• Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force as frequently as needed to move objects.

FLSA Overtime Category

Job is exempt from the overtime provisions of the Fair Labor Standards Act.