Student Housing Leasing Specialist

University Partners; Delaware; On-site; USD 28,000 - 38,000; Full time

Job summary

University Partners in Delaware is seeking a Leasing Consultant to support leasing, marketing, and resident relations by delivering excellent customer service and helping achieve occupancy goals.

You will conduct tours, present community features, review applications, maintain lease files, and coordinate move-ins while ensuring Fair Housing compliance and professional communication with residents, prospects, and vendors.

Qualifications

• Strong customer service and sales skills.
• Strong communication and interpersonal skills.
• Ability to understand and explain lease documents.
• Strong attention to detail and organization.
• Ability to multitask and manage time effectively.
• Ability to maintain confidentiality.
• Ability to work independently and in a team environment.

Responsibilities

• Provide excellent customer service to residents, prospects, guests, and vendors.
• Lease apartments in alignment with occupancy and revenue goals.
• Follow Fair Housing standards in all interactions.
• Conduct tours and present community features and amenities.
• Support marketing and outreach efforts.
• Review applications including income, credit, and background screening.
• Prepare and maintain lease files and required documentation.
• Verify apartment readiness prior to move-in.
• Support lease renewal and retention efforts.
• Track leads, guest cards, and follow-ups in property management systems.
• Respond to calls, emails, and resident communication professionally and timely.
• Assist with work order entry and maintenance communication.
• Support move-in processes including documentation and system setup.
• Maintain leasing office, model units, and amenity presentation.
• Maintain knowledge of market competitors, pricing, and concessions.
• Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all community policies.
• Ensure understanding of required application information, screening process, policies, and procedures.

Skills

Customer service

Sales skills

Communication

Interpersonal skills

Attention to detail

Organization

Multitasking

Confidentiality

Teamwork

Math skills

Education

High School Diploma or GED

Bachelor’s Degree preferred

Job description

University Partners in Delaware is seeking a Leasing Consultant to support leasing, marketing, and resident relations by delivering excellent customer service and helping achieve occupancy goals.

You will conduct tours, present community features, review applications, maintain lease files, and coordinate move-ins while ensuring Fair Housing compliance and professional communication with residents, prospects, and vendors.