Student Housing GM: Operations & People Leader

B.HOM Student Living; Starkville (MS); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Competitive compensation + bonus

Comprehensive benefits (medical,Dental

401(k) with company match

Paid Parental Leave

Company Paid Sabbatical Leave

Paid holidays

Sick and safe time

Career growth opportunities

People-first culture

Job summary

B.HOM Student Living in Starkville, MS seeks a General Manager to oversee operations and financial performance for the assigned community. You will manage staffing, leasing, marketing, maintenance, and resident experience, driving NOI and leading a high-performing team.

Responsibilities include hiring and developing staff, coordinating unit turns, guiding leasing strategies, and building campus partnerships. This onsite role requires strong leadership and a focus on resident satisfaction.

Qualifications

• Strong leadership and team management experience.
• Excellent communication skills, both written and verbal.
• Strong customer service and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office and general computer systems.
• Understanding of student housing operations and campus environments.
• Ability to obtain any required state leasing license within required timeframe.

Responsibilities

• Hire, train, coach, and develop all community team members.
• Lead team scheduling and ensure appropriate staffing levels.
• Address performance, attendance, and development opportunities proactively.
• Foster a high-performance, accountable team culture.
• Oversee all day-to-day property operations across departments.
• Conduct regular inspections of units, common areas, and amenities.
• Ensure property standards are maintained and enhanced.
• Coordinate unit turns to meet move-in deadlines.
• Support leasing efforts, tours, and sales activities as needed.
• Maintain strong leasing and marketing strategies to achieve occupancy goals.
• Build relationships with campus partners and local organizations.
• Oversee resident relations, conflict resolution, and lease compliance.
• Lead resident engagement programming and community events.
• Manage property budget, expenses, and financial performance to maximize NOI.
• Monitor resident accounts for accuracy, collections, and timeliness.
• Ensure adherence to internal financial controls and company policies.
• Identify opportunities for operational and financial improvements.
• Develop partnerships with universities and local organizations.
• Lead outreach marketing initiatives in the surrounding community.
• Represent B.HOM professionally with residents, clients, and stakeholders.
• Perform other duties as assigned to support the success of the community

Skills

Leadership

Team management

Communication skills

Customer service

Multi-priority management

Microsoft Office proficiency

Student housing operations

State leasing license eligibility

Education

2 Year Degree

Job description

B.HOM Student Living in Starkville, MS seeks a General Manager to oversee operations and financial performance for the assigned community. You will manage staffing, leasing, marketing, maintenance, and resident experience, driving NOI and leading a high-performing team.

Responsibilities include hiring and developing staff, coordinating unit turns, guiding leasing strategies, and building campus partnerships. This onsite role requires strong leadership and a focus on resident satisfaction.