Onsite Property Manager - Resident Experience & Ops

B.HOM Student Living; Starkville (MS); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive compensation + performance

Medical, dental, vision insurance

401(k) with company match

Paid parental leave

Company paid sabbatical leave

12 company-paid holidays

Birthday holiday

Paid Time Off — Starting at 120 hours

Sick and safe time

Disability insurance

Pet insurance options

Career growth opportunities

Job summary

B.HOM Student Living in Starkville, MS, is seeking an Assistant General Manager to support the General Manager in daily on-site operations and to drive financial and resident-satisfaction objectives for the community.

You will oversee leasing activities, rent collection, reporting, and compliance while coaching the on-site team and ensuring safety and service standards. Experience in property management and strong communication are essential for success in this role.

Qualifications

• Previous experience in property management.
• Strong understanding of property operations and financial fundamentals.
• Excellent communication skills with the ability to interact across all levels.
• Strong customer service and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Office and property management systems.
• Demonstrated leadership and team support capabilities.
• Ability to obtain any required state leasing license within required timeframe.

Responsibilities

• Partner with the General Manager to maximize revenue and manage expenses within budget.
• Ensure accuracy of financial data, reporting, and revenue-related analytics.
• Oversee rent collection processes and coordinate with collection agencies as needed.
• Ensure all billing and revenue entries are accurate within property management systems.
• Respond to resident service requests and ensure timely resolution with maintenance team.
• Maintain high levels of resident satisfaction through proactive communication and follow-up.
• Support leasing activities including tours, applications, and lease execution.
• Inspect units, common areas, and property conditions to ensure standards are maintained.
• Support unit turns and readiness for scheduled move-ins.
• Partner with the General Manager to implement and maintain operational standards.
• Assist in training and developing on-site team members.
• Support scheduling and coordination of team activities and responsibilities.
• Ensure adherence to safety policies, inspections, and key control procedures.
• Ensure compliance with local, state, and federal housing and employment laws.
• Support eviction processes in coordination with legal counsel when required.
• Compile and analyze data for reporting and operational insights.
• Stay informed on industry trends and local market conditions.
• Support planning and execution of resident events and programming.
• Partner with Resident Life teams to enhance community engagement.
• Perform other duties as assigned to support community success

Skills

Property management experience

Operations and financial fundamentals

Communication skills

Customer service & problem-solving

Multitasking in a fast-paced enviro n

Leadership & team support

Education

Bachelor’s degree

Tools

Microsoft Office

Property management systems

Job description

B.HOM Student Living in Starkville, MS, is seeking an Assistant General Manager to support the General Manager in daily on-site operations and to drive financial and resident-satisfaction objectives for the community.

You will oversee leasing activities, rent collection, reporting, and compliance while coaching the on-site team and ensuring safety and service standards. Experience in property management and strong communication are essential for success in this role.