Student Housing Experience Lead

Thesciongroupllc; Maine; On-site; USD 36,000 - 46,000; Full time

Job summary

The Scion Group LLC is seeking an Experience Team Member (ETM) to join our Maine property. This role blends marketing, relationship building, administration and customer service to deliver exceptional tenant experiences.

You will engage residents and prospects, support community operations, coordinate tours, assist with social media, and help plan events. Candidates should be customer-focused, adaptable, and available in summer and holiday periods.

Qualifications

• Customer-centric mindset required.
• Flexibility in a fast-changing environment.
• Strong communication and interpersonal skills with diverse populations.
• Reliable and self-disciplined with a positive attitude.

Responsibilities

• Provide community and amenity tours to residents and prospects.
• Assist with sales and engagement initiatives as directed by management.
• Contribute to local marketing opportunities and messaging.
• Support social media and multi-platform communications to engage customers.
• Plan, promote and execute customer experience and engagement initiatives.
• Represent the community positively in and out of the office.

Skills

Customer-centric mindset

Agility & flexibility

Great communication

Interpersonal skills

Reliability

Summer/holiday availability

Job description

The Scion Group LLC is seeking an Experience Team Member (ETM) to join our Maine property. This role blends marketing, relationship building, administration and customer service to deliver exceptional tenant experiences.

You will engage residents and prospects, support community operations, coordinate tours, assist with social media, and help plan events. Candidates should be customer-focused, adaptable, and available in summer and holiday periods.