Student Helpdesk Specialist - On-Site Support

Andrew Wommack Ministries; Woodland Park (CO); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Paid Time Off (PTO)

Flexible Spending Account (FSA)

403(b) Retirement Plan

Job summary

Andrew Wommack Ministries is seeking a full-time Student Helpdesk Specialist in Woodland Park, Colorado. The role requires excellent communication and organizational skills to assist students with technical issues related to student systems.

The position is on-site only and offers a comprehensive benefits package, including medical, dental, and retirement plans. Candidates must have a personal relationship with Jesus Christ and a high school diploma.

Qualifications

• Must have a personal relationship with Jesus Christ.
• Must pass all required checks.
• A minimum of one year of administrative and customer service experience.

Responsibilities

• Provide technical support to students regarding systems and issues.
• Handle and route inbound communication from students and guests.
• Maintain a professional demeanor while resolving customer concerns.

Skills

Customer service orientation

Effective communication skills

Organizational skills

Windows-based computer proficiency

Problem-solving skills

Multi-software proficiency

Education

High school diploma or equivalent

Charis Bible College graduate (preferred)

Associate's degree or equivalent

Tools

SharePoint

Monday.com

Ticketing systems

Job description

Andrew Wommack Ministries is seeking a full-time Student Helpdesk Specialist in Woodland Park, Colorado. The role requires excellent communication and organizational skills to assist students with technical issues related to student systems.

The position is on-site only and offers a comprehensive benefits package, including medical, dental, and retirement plans. Candidates must have a personal relationship with Jesus Christ and a high school diploma.