Student Help- Event Planner

Illinois State University; Normal (IL); Hybrid; USD 5,455,000 - 10,911,000; Part time

Job summary

Illinois State University’s Department of Event Management, Dining, and Hospitality is seeking a Student Help-Event Planner to assist with scheduling events for Registered Student Organizations using Caterease, serve as office receptionist, and help with room layouts and day-of-event coordination.

This on-campus, part-time role pays $15.25 per hour and requires enrollment as a part-time or full-time student in good standing, with 5–10 hours per week.

Qualifications

• Must be currently enrolled as a part-time or full-time student with GPA of at least 2.0
• Priority given to multi-semester availability

Responsibilities

• Assist in scheduling events for Registered Student Organizations using Caterease
• Act as office receptionist
• Assist RSOs in planning events including room layouts and day-of-event schedules
• Provide room diagrams for clients and operations staff
• Assist with approvals and reminders for event details
• Handle web requests and perform general clerical duties

Skills

Customer service

Multi-tasking

Attention to detail

Time management

Team player

Punctuality

Reliability

Education

Enrollment as a student

Tools

Caterease

Socialtables

Job description

Title: Student Help- Event Planner
Employee Classification: Student Help Regular
Division Name: Student Affairs
Department: Event Management, Dining and Hospitality

Job Summary

The Department of Event Management, Dining, and Hospitality is the largest student employer at Illinois State University. We provide the campus community and guests with high-quality and professional event services and dining experiences in a variety of settings dedicated to enhancing the campus experience in a diverse community. Event Management, Dining, and Hospitality is committed to providing an outstanding dining experience for students, faculty, staff and guests in all of our locations. The Department of Event Management, Dining, and Hospitality takes great pride in providing welcoming and inclusive spaces, high-quality food, and superior service, by trained and caring student and professional staff. It is our philosophy to recruit, inspire, and retain talented team members while we foster their development. It is our goal to promote a more fully diverse and inclusive campus community.

Key Responsibilities

• Assist in scheduling, using Caterease, for Registered Student Organization events in the Bone Student Center.
• Act as office receptionist.
• Assist RSO's in planning events, including but not limited to; room layouts, operations and production needs, and day of event schedules.
• Provide room diagrams for clients and operations staff using Socialtables software.
• Approve use agreements, set reminders and follow up with clients to confirm details of event.
• Handle and complete web requests.
• Special projects as assigned.
• General clerical duties as assigned.

Additional Information

Student employees are eligible to participate in the University’s 403(b) Plan. More information can be found here.

Pay Rate

$15.25/hour

Required Qualifications

• Currently enrolled as a part-time or full-time student, maintaining a cumulative GPA of at least 2.0. Candidates must be in academic and judicial good standing
• Priority given to candidates with multi-semester availability.

Preferred Qualifications

• Previous customer service experience
• Positive attitude with a willingness to learn
• Strong work ethic and demonstrated ability to multi-task, organize, and pay close attention to detail
• Effective time management skills, with an emphasis on punctuality and reliability
• Ability to work closely with others on a team

Work Hours

5-10 hours per week during normal business hours

Functional Expectations

• Remain at a workstation for extended periods.
• Move about in various locations across campus as needed to complete day-to-day work.
• Effectively communicate on a daily basis.

Proposed Starting Date

January 2027

Required Applicant Documents

Resume, Cover Letter, Reference List, and Other (Spring 2027 Class Schedule)

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.
In addition, all appointments are contingent upon proof of eligibility for employment at Illinois State University to perform the required duties described above on your scheduled start date. The Immigration and Control Act of 1986, Public Law 99-603, requires all new employees to file an I-9 in person and no later than three days from the beginning of employment. This may be accomplished within the department or through Human Resources. A list of the types of documentation you will be expected to provide is available at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Failure to comply with this law will result in cancellation of your appointment.
Illinois State University, as your employer, is required by federal law to ensure proper tax withholding from wages and to ensure that the required reporting of employee wages, withholding, and employment taxes is accurate. For this reason, every employee must have a valid Social Security Number registered with the University at the time of employment and/or as soon after as possible, but no later than 45 days from the start date. Failure to comply with this law may result in cancellation of your appointment.
Illinois State University student employees are restricted to no more than 28 hours per week of on-campus employment for all positions held.
International students are restricted by their visa status to no more than 20 hours per week of on-campus employment when the university is in session but may work more when the university is not in session. International students should contact the Office of International Studies and Programs for guidance if they have questions concerning employment restrictions.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at [phone]. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at [phone].