Office Manager

Illinois State University; Normal (AL); On-site; USD 2,772,000 - 2,893,000; Full time

Benefits offered by this job

Health benefits

Retirement options

Tuition waiver

Paid holidays

Paid time off

Job summary

Illinois State University is seeking an Office Manager for the Office of International Engagement to coordinate daily operations, provide administrative support, and help ensure smooth functioning of a busy academic unit. The role requires strong attention to detail, excellent communication, and the ability to manage multiple tasks with limited supervision while maintaining accurate records and data.

Typical hours are 8:00am–4:30pm, Monday–Friday.

Qualifications

• High school graduation or equivalent.
• Twenty-four (24) months of work experience in office support tasks requiring judgment and initiative, with ability to operate computer systems.

Responsibilities

• Coordinate daily office operations for the Office of International Engagement.
• Provide administrative support and assist with coordination across units.
• Communicate effectively on a daily basis and maintain accurate records.

Skills

Detail oriented

Customer service

Communication skills

Independent work

Education

High school diploma or equivalent

Tools

Office software

ISU software programs

Job description

Division Name: Academic Affairs
Department: Office of International Engagement

Job Summary

The purpose of this position is to provide office management, coordination, and support for the operations of the Office of International Engagement.

Additional Information

The OIE comprises seven units that operate interdependently to serve varied populations and achieve institutional goals.

University Benefit Highlights

• Insurance benefits, including health, dental, vision, and life
• Retirement and supplemental retirement planning options
• Tuition waiver benefits available to staff as well as their eligible dependents
• Paid holiday/administrative closures during Thanksgiving and Winter Breaks
• Paid benefit time

For more University Benefit information: https://hr.illinoisstate.edu/benefits/
Information regarding eligibility for participation in the State Universities Retirement System and the State of Illinois Group Insurance program can be reviewed here https://hr.illinoisstate.edu/benefits/insurance/

Salary Rate / Pay Rate

$20.12 - $20.77 per hour

Required Qualifications

1. High school graduation or equivalent
2. Twenty-four (24) months of work experience comparable to the third level of this series. This work includes performing a wide variety of office support tasks, which require the use of judgment and initiative and the ability to operate computer systems, using word processing, database, and software packages. Knowledge of the organization, programs, practices, and procedures of a department/unit is central to the performance of the duties.

Preferred Qualifications

1. Detail oriented and organized
2. Able to work efficiently with little supervision
3. Possess excellent customer service and communication skills
4. Experienced with various software and office equipment (e.g., computers, fax, scan and copying machines)
5. Familiar with ISU software programs, policies, and procedures

Work Hours

8:00am - 4:30pm Monday through Friday

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:

1. Effectively communicate on a daily basis.
2. Remain at a workstation for extended periods.

Proposed Starting Date

November 2026

Optional Applicant Documents

Transcripts - See Special Instructions to Applicants for additional options

Please Note: These documents may be submitted online in order to complete the application process.

Special Instructions for Applicants

Please fully complete the entire application including, but not limited to, the education and work history portions. Be specific on your work history, including employment dates (if part-time you must list the number of work hours) and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience. Please do not put "see resume" in the duties and responsibilities section of the work history. This will be considered an incomplete application and incomplete applications will not be considered.
To be eligible for Veteran's Preference points on the exam, appropriate military service documentation such as a DD-214 must be submitted prior to the application deadline.
Military service documentation may be emailed, faxed, or mailed to Human Resources by the application deadline:
Email: [e-mail]
Fax: [phone], Attn: Kira Shelton
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300
The Civil Service examination for this classification is based on your application materials and responses to the supplemental questions. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview.
Illinois State University is authorized to do business within the State of Illinois. All work under this appointment is required to be performed from within the State of Illinois.
This position is represented by AFSCME Local 3236-Clericals.
Sponsorship: Applicants for this position must be currently legally authorized to work for Illinois State University in the United States. Illinois State University will not sponsor or take over the sponsorship of an employment visa for this opportunity. Illinois State University is not a qualifying employer for the STEM OPT benefit: only the 12-month OPT may be used to work at Illinois State University.

Contact Information for Applicants

Kira Shelton
Human Resources
[e-mail]
[phone]

Important Information for Applicants

This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at [phone]. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at [phone].