Student Front-of-House Manager — Performing Arts

Commonwealth of VA Careers; Harrisonburg (VA); On-site; USD 15,000 - 21,000; Part time

Job summary

James Madison University’s Forbes Center for the Performing Arts is seeking two Student House Managers to provide front-of-house support for events with patrons in attendance. This part-time, institutional employment offers hourly pay of $12.77 and requires strong customer service, excellent organization, and the ability to guide audiences and staff in a busy venue on campus in Harrisonburg, Virginia.

As a front-of-house liaison, you will prepare venues, assist seating, coordinate with the Stage

Qualifications

• Excellent customer service, communications, sales training, and supervisory skills.
• Must be extremely organized and be able to inspire and motivate others.
• Must be able to remain calm under pressure, multi-task, and be responsible for the needs of the audience and other staff members.

Responsibilities

• Work an average of 12 to 16 hours per week.
• Act as the Center's front-of-house liaison with audiences for five performance venues.
• Prepare public spaces for audience arrival.
• Alert the housekeeping crew if there are cleaning issues.
• Train ushers to greet patrons, distribute programs, scan tickets at the door, escort patrons to their reserved seating, and provide information about the facility.
• Control unauthorized access to the venues, help facilitate latecomer seating, enforce theatre policies, and direct the safe and timely evacuation of the audience in case of emergency.
• Coordinate with the Stage Manager and Box Office staff. Prepare house count and performance reports.

Skills

Customer service

Communications

Sales training

Supervisory skills

Job description

James Madison University’s Forbes Center for the Performing Arts is seeking two Student House Managers to provide front-of-house support for events with patrons in attendance. This part-time, institutional employment offers hourly pay of $12.77 and requires strong customer service, excellent organization, and the ability to guide audiences and staff in a busy venue on campus in Harrisonburg, Virginia.

As a front-of-house liaison, you will prepare venues, assist seating, coordinate with the Stage