Theatre Front-of-House Lead (Evenings & Weekends)

Missouri State University; Springfield (MO); On-site; USD 17,047 - 24,280; Full time

Job summary

Missouri State University’s Juanita K Hammons Hall seeks an Assistant House Manager to help run the front-of-house during performances, ensuring guest safety, greeting patrons, and maintaining a professional appearance. You'll work mostly evenings and weekends, coordinate with volunteers, and support ushers and ticket-takers while upholding the theatre's standards.

This student-status position offers flexible hours, on-campus location in Springfield, and a chance to gain event-management

Qualifications

• Customer service experience, ability to lift up to 40 pounds for short periods of time, and flexible schedule.

Responsibilities

• Oversees front-of-house operations during performances.
• Welcomes patrons and ensures safety and well-being.
• Opens and closes the house with diligence and speed.
• Communicates effectively with Hammons Hall volunteers.
• Maintains lobby appearance and coordinates with Maintenance.
• Manages program distribution and patron materials.
• Responds to patron issues and resolves conflicts.
• Coordinates timelines with backstage for pre-show activities.
• Operates ticket scanning equipment and assists with walkie-talkies.
• Produces house reports after performances when required.
• Provides leadership in emergency situations.

Skills

Customer service experience

Flexibility

Job description

Missouri State University’s Juanita K Hammons Hall seeks an Assistant House Manager to help run the front-of-house during performances, ensuring guest safety, greeting patrons, and maintaining a professional appearance. You'll work mostly evenings and weekends, coordinate with volunteers, and support ushers and ticket-takers while upholding the theatre's standards.

This student-status position offers flexible hours, on-campus location in Springfield, and a chance to gain event-management