Student Front Desk Assistant at Counseling Center

Ferris State University; Big Rapids, Northern (MI, KY); Hybrid; USD 18,000 - 21,000; Part time

Job summary

Ferris State University in Big Rapids, MI is seeking a PCC Front Desk Attendant (Student Position) to handle phones, greet guests, and support mail and data entry tasks in the 62- Student Services department. The role requires basic Word/Excel skills and a cooperative, problem-solving mindset.

Hours are Wednesdays 2pm-5pm and Fridays 8am-11am for this semester, with other schedules opening in spring. This is a student employment - general position offering hands-on service experience.

Qualifications

• General knowledge of Microsoft Word and Excel.
• Strong customer service, communication, and problem solving.
• Ability to maintain a positive, can-do attitude.
• Ability to drive university or personal vehicle if required.

Responsibilities

• Answering phones
• Greeting guests
• Mail distribution within the department
• Data entry, filing, typing, and photocopying
• Manual assembly
• Running errands around town and campus

Skills

Customer service

Communication

Problem solving

Word

Excel

Tools

Word

Excel

Job description

Ferris State University in Big Rapids, MI is seeking a PCC Front Desk Attendant (Student Position) to handle phones, greet guests, and support mail and data entry tasks in the 62- Student Services department. The role requires basic Word/Excel skills and a cooperative, problem-solving mindset.

Hours are Wednesdays 2pm-5pm and Fridays 8am-11am for this semester, with other schedules opening in spring. This is a student employment - general position offering hands-on service experience.