Personal Counseling Ctr Front (Student Position)

Ferris State University; Big Rapids, Northern (MI, KY); Hybrid; USD 18,000 - 21,000; Part time

Job summary

Ferris State University in Big Rapids, MI is seeking a PCC Front Desk Attendant (Student Position) to handle phones, greet guests, and support mail and data entry tasks in the 62- Student Services department. The role requires basic Word/Excel skills and a cooperative, problem-solving mindset.

Hours are Wednesdays 2pm-5pm and Fridays 8am-11am for this semester, with other schedules opening in spring. This is a student employment - general position offering hands-on service experience.

Qualifications

• General knowledge of Microsoft Word and Excel.
• Strong customer service, communication, and problem solving.
• Ability to maintain a positive, can-do attitude.
• Ability to drive university or personal vehicle if required.

Responsibilities

• Answering phones
• Greeting guests
• Mail distribution within the department
• Data entry, filing, typing, and photocopying
• Manual assembly
• Running errands around town and campus

Skills

Customer service

Communication

Problem solving

Word

Excel

Tools

Word

Excel

Job description

Personal Counseling Ctr Front (Student Position)

Job no: 498267
Work type: Student Employment - General
Location: Big Rapids, MI 49307
Categories: Student Employment - General

Position Title:

PCC Front Desk Attendant (Student Position)

Location:

Big Rapids, MI 49307

Department:

62- Student Services

Advertised Salary:

$13.73- $13.99

Summary of Position:

Are you good at problem solving and have experience in customer service? If so, this position may be your opportunity to expand on those skills while gaining other skills as well.

Position Requirements:

• Have a general knowledge of Microsoft programs such as Word and Excel
• Must have good customer service, communication skills, problem solving, and a can-do attitude
• Operates a university or personal vehicle safely while carrying out job responsibilities. Will authorize, pursuant to university policies and procedures, a driving record check, and will meet the driving authorization requirements through the course of employment in a position where you are authorized to drive a vehicle as part of your duties.
• Must be able to work only Wednesdays from 2pm-5pm and Fridays 8am-11am this semester. After that spring will be more open.

Essential Duties/Responsibilities:

• Answering phones
• Greeting guests
• Mail distribution within the department
• Data entry, filing, typing, and photocopying
• Manual assembly
• Running errands around town and campus

Number of Positions Available:

1

Documents Needed to Apply:

Resume/Class Schedule

Job Close Date:

October 7, 2026

EEO Statement:

Ferris State University, an Affi*... The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University’s Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement .

Advertised:

25 Sep 2026 Eastern Daylight Time

Applications close:

16 Oct 2026 Eastern Daylight Time