Student-Focused Financial Aid Assistant

Columbia College; Barony (SC); On-site; USD 38,000 - 48,000; Full time

Job summary

Columbia College is seeking a Financial Services Assistant to support the Financial Aid team and manage data for the aid process. You will greet students and families, coordinate office logistics, and help run daily operations in a fast-paced, service-driven office.

The role is the first point of contact, requiring professionalism, organization, and collaboration with students, families, and staff. A bachelor’s degree is required; prior college financial aid experience is preferred.

Qualifications

• Bachelor’s degree required.
• Prior administrative experience in a college or financial aid setting preferred.
• Experience with student data systems is a plus.

Responsibilities

• File & Data Management: Review, record and upload documents for aid awarding and disbursement.
• Student & Visitor Support: Greet and assist students, parents, and visitors with professionalism.
• Communication: Answer phones, respond to inquiries, and direct calls to staff.
• Office Operations: Distribute mail, supervise student workers, assist with office supplies and inventory.
• Event & Communication Coordination: Plan Financial Aid events and move-in communications.
• Maintain reception area and contribute to a welcoming environment.

Skills

Customer service

Data management

Communication

Team collaboration

Education

Bachelor's degree

Tools

EdConnect

PowerFAIDS

Jenzabar

ELM

FSA Online

Job description

Columbia College is seeking a Financial Services Assistant to support the Financial Aid team and manage data for the aid process. You will greet students and families, coordinate office logistics, and help run daily operations in a fast-paced, service-driven office.

The role is the first point of contact, requiring professionalism, organization, and collaboration with students, families, and staff. A bachelor’s degree is required; prior college financial aid experience is preferred.