Senior Global Education Programs Coordinator

Ohio State University; Columbus (OH); On-site; USD 25,000 - 36,000; Full time

Job summary

The Ohio State University’s International Affairs | Education Abroad Administration seeks a Global Education Administrative Senior Coordinator to support global engagement by providing customer service, processing fees and awards, maintaining documentation, and supporting risk management for students and staff.

The role resides in the Systems and Administration Team and collaborates with multiple offices to ensure efficient administration of Global Education programs and services while

Qualifications

• High School diploma or GED required.
• 2 years of relevant experience required.
• 1 year experience in customer service or communications, including analyzing & interpreting information.
• 1 year experience in operation of computers and related peripheral equipment.
• Knowledge of Microsoft Suite.

Responsibilities

• Provide customer service to students and the Global Education team with a student-first approach.
• Maintain process documentation in the Global Education application system for approved programs and travel registrations.
• Oversee assessment, payment instructions, and removal of fees for programs as appropriate.
• Assist in monitoring the accuracy of Global Education application workflows.
• Perform data cleaning and maintenance to ensure accuracy of student records.

Skills

Customer service

Communication

Attention to detail

Interpreting information

Education

High School diploma or GED

Bachelor’s degree or equivalent combination of education/experience

Tools

Microsoft Suite

Job description

The Ohio State University’s International Affairs | Education Abroad Administration seeks a Global Education Administrative Senior Coordinator to support global engagement by providing customer service, processing fees and awards, maintaining documentation, and supporting risk management for students and staff.

The role resides in the Systems and Administration Team and collaborates with multiple offices to ensure efficient administration of Global Education programs and services while