Student Financial Services Manager of Grants

Lackawanna College; Scranton (Lackawanna County); On-site; USD 65,000 - 90,000; Full time

Job summary

Lackawanna College in Scranton, PA seeks a Student Financial Services Manager of Grants to oversee state, institutional, and external grants and scholarships, ensuring accurate awarding of aid and regulatory compliance. The role blends student financial aid knowledge with grant administration and reporting responsibilities.

The ideal candidate will have a Bachelor’s degree (Master’s preferred) and at least three years in financial aid within higher education, with experience in PA State Grants

Qualifications

• Bachelor’s degree required.
• Master’s degree preferred.
• Minimum 3 years of financial aid experience.
• Experience with PA State Grant and Special Programs.
• Experience with computerized financial aid systems (PowerFaids and Jenzabar) preferred.

Responsibilities

• Prepare financial aid packages based on program eligibility and total award amounts; verify initial and ongoing student eligibility.
• Maintain current knowledge of federal/state regulations affecting aid.
• Manage the Federal Work-Study program.
• Ensure compliance with regulations and institutional policies in awarding aid.
• Assist with reporting requirements for state/institutional grants and scholarships.
• Develop and maintain scholarship website pages and the Scholarship Portal policies.
• Coordinate Scholarship Committee and manage Scholarship Portal operations.

Skills

Professionalism

Relationship building

MS Office

Organizational skills

Time management

Customer service

Communication

Adaptability

Independent work

Education

Bachelor’s Degree

Master’s Degree

Job description

Student Financial Services Manager of Grants

Date Posted: 10/16/2026

Deadline: 10/30/2026

Description:

LACKAWANNA COLLEGE HAS BEEN VOTED ONE OF THE

“BEST PLACES TO WORK IN PA” FOR 2014, 2015, 2016, 2017, 2019, 2020, 2023 and 2024!

Lackawanna College is a private, accredited college serving the people of Northeastern Pennsylvania. Our main campus is located in downtown Scranton, and our footprint includes satellite centers in 10 locations around Pennsylvania!

Our mission is to provide a quality education to all persons who seek to improve their lives and better the communities in which they live. We provide our students with a direct path to a bachelor’s degree, associate degree, or one of many different professional certifications. Additionally, our Continuing Education department helps put the people of Northeastern Pennsylvania back to work with modern career skills. Lackawanna is also one of the most cost-efficient regional higher education institutions.

ESSENTIAL FUNCTIONS, PRIMARY RESPONSIBILITIES AND OBJECTIVES:

The Student Financial Services Manager of Grants and Scholarships will support the Office of Student Financial Services (SFS) by assuming responsibility for overseeing and implementing departmental operations for state, institutional, and external grants and scholarships according to the rules, regulations, policies, and procedures for awarding aid in order to allocate and deliver financial resources to students, families, and other College constituents in a timely, equitable and coherent manner. This position requires a blend of student financial aid, functional knowledge of federal regulations, state and institutional grants and scholarships eligibility and requirements, as well as analytical and process management skills.

ESSENTIAL FUNCTIONS:

• Prepares financial aid packages based on specific program eligibility and total award amounts; reviews and verifies initial and ongoing student eligibility to receive various program funds; identifies awards available through various sources; combines funds to create a total financial aid award; prepares documentation to release or hold warrants.
• Keep current with all changes to financial aid regulations, policies, and procedures in relation to federal and state entities.
• Manages the Federal Work-study program
• Ensures the college is compliant with all federal and state regulations, and institutional objectives and policies in the appropriate order for awarding state and institutional grant and scholarship aid.
• Assist the Executive Director to fulfill reporting requirements related to state and institutional grants and scholarships, and other external scholarship and grant programs excluding federal aid.
• Develop and maintain the College’s scholarship website pages and the Portal in accordance with college policies and procedures.
• Directs the LC Scholarship Committee, as well as coordinates the opening/closing of the Scholarship Portal as well as collects, organizes and maintains student applications for the review and nomination process of all institutional scholarships.
• Assists with the coordination of scholarship-related events in conjunction Advancement or other offices as it relates department specific grants or scholarships.
• Oversee the development, procedures, and maintenance of the College’s Business Partnership Scholarship programs.
• Manages the state grant file upload process and the maintenance of student records for state funded programs.
• Manages the Title IV verification process, including the transfer of student verification files to and from the College’s third-party servicer, and sending out communications to students.
• Prioritize work for self and support staff to meet deadlines for the reporting and reconciliation of state and institutional grants and scholarships. Needs to possess and demonstrate project and time management skills.
• Other related duties as assigned by Administration.

KEY COMPETENCIES:

• Exhibit a high degree of professionalism with demonstrated capability to follow through and manage issues and projects.
• Proven ability to build and maintain strong working relationships with SFS staff, other College departments, external community personnel and customers, including students and families.
• Demonstrated proficiency of computer skills, including but not limited to, Microsoft Office.
• Excellent organizational skills with extreme attention to detail.
• Proficient at managing multiple competing priorities and shifting or overlapping deadlines.
• Possess excellent customer service, oral and written communication skills.
• Ability to understand and adapt to changing federal, state and institutional rules, regulations, policies, and procedures.
• Ability to find solutions within guidelines of rules, regulations, policies and procedures.
• Ability to work independently outside of normal business hours (including evenings and/or weekends) to meet deadlines, work on special projects and to support scheduled College events.

EDUCATION:

• Bachelor’s Degree required
• Master’s Degree preferred

EXPERIENCE:

• Minimum of 3 years Financial Aid in a position of providing and supporting quality customer service to students, families and employees in a higher education environment.
• Experience with PA State Grant and Special Programs.
• Functional work in a financial aid or student accounts environment is preferred.
• Experience with computerized financial aid, student account, and billing/payment management systems required (PowerFaids and Jenzabar preferred).

In compliance with Title IX of the Education Amendments of 1972, Title VII of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, and all other applicable non-discrimination laws, Lackawanna College does not discriminate on the basis of race, color, religion, national or ethnic origin, sex, sexual orientation, age, disability, veteran’s status, or genetic information in its educational programs and activities, admissions, and with regard to employment.

Lackawanna College is an accredited, private, non-profit educational institution providing opportunities for career and personal development within selected associates degree, certificate and continuing education program.