Student Financial Services Assistant (Flexible Schedule)

Marist University; City of Poughkeepsie (NY); On-site; USD 56,285,000 - 59,138,000; Full time

Job summary

Marist University invites applications for the position of Student Financial Services Assistant (CWA/CL-3) in support of the Office of Student Financial Services. This position performs a wide variety of clerical and technical functions as part of a dynamic team.

The role requires a high school diploma and 3–5 years of related clerical experience, with proficiency in Microsoft Office. The schedule is Monday–Friday on the main campus, with salaries around $19.62–$20.60 per hour."

Qualifications

• High school diploma or equivalent.
• 3–5 years of progressively responsible secretarial/clerical work.
• Proficient in Microsoft Office Suite.

Responsibilities

• Serve as a point of contact over the phone, in person and online for students, parents, faculty, staff and the public.
• Address routine student/parent inquiries regarding financial aid and billing.
• Function as a cashier and reconcile cash and check payments.
• Ensure appropriate documentation is received to verify financial aid eligibility; guide students to ensure financial aid requirements are completed accurately and in a timely fashion.
• Maintain and update both electronic and hard-copy student files.
• Schedule office appointments and maintain calendars as applicable.
• Create and update office correspondence as needed.
• Assist with student employment paperwork and ensuring accurate and complete documentation is received.
• Maintain knowledge of state and federal regulations pertinent to position.
• Consistently demonstrate courtesy, tact, professionalism, strong customer service skills, and the ability to handle difficult people.
• Possess intimate knowledge of the entire institution.
• Perform other job-related duties as required.

Skills

Advanced Reception

Written Communication

Data Processing

Interpersonal Communication

Judgement

Organizational Knowledge

Regulatory Knowledge

Education

High school diploma

Job description

Marist University invites applications for the position of Student Financial Services Assistant (CWA/CL-3) in support of the Office of Student Financial Services. This position performs a wide variety of clerical and technical functions as part of a dynamic team.

The role requires a high school diploma and 3–5 years of related clerical experience, with proficiency in Microsoft Office. The schedule is Monday–Friday on the main campus, with salaries around $19.62–$20.60 per hour."