Student Financial Programs Coordinator

Excelsior; City of Albany (NY); On-site; USD 41,000 - 42,000; Full time

Job summary

Excelsior College in Albany, NY, seeks a Program Coordinator in Student Financial Services to support nursing students with financial options and enrollment processes. You will liaise with university units, grant offices, providers, and payers to ensure smooth communication and timely responses.

Strong organization and data analysis are essential. Responsibilities include tracking student eligibility and third‑party coverage, handling invoices, and generating reports on participation and

Qualifications

• Associate degree in a relevant field or equivalent experience.
• Strong organizational skills with the ability to manage multiple priorities.
• Excellent written and verbal communication with a focus on student service.
• Ability to work independently and collaboratively within a team.
• Commitment to maintaining confidentiality and upholding ethical standards.

Responsibilities

• Act as liaison for grant offices, healthcare providers, employment partners, and third-party payers regarding student eligibility, program, billing, and questions.
• Track and maintain accurate records of program students from inquiry to third-party coverage.
• Work with external partners to communicate requirements and provide prompt responses.
• Analyze and present financial and enrollment data including tuition, books, and credits.
• Collaborate with financial aid to evaluate how aid affects third-party charges and compliance.
• Communicate changes to relevant areas and third-party payers for alignment.
• Submit invoices to agencies and coordinate with student accounting for third-party charges.
• Reconcile invoices and payments with third-party payers; resolve discrepancies with fiscal.
• Collect overdue funds from third-party payers with proactive outreach.
• Maintain and generate reports on participation, billing, and collections.
• Assist in day-to-day operations.

Skills

Organizational skills

Written & verbal communication

Independent & collaborative work

Attention to detail

Multitasking

Education

Associate degree in a relevant field or equivalent experience

Tools

Microsoft Office

Job description

Excelsior College in Albany, NY, seeks a Program Coordinator in Student Financial Services to support nursing students with financial options and enrollment processes. You will liaise with university units, grant offices, providers, and payers to ensure smooth communication and timely responses.

Strong organization and data analysis are essential. Responsibilities include tracking student eligibility and third‑party coverage, handling invoices, and generating reports on participation and