Hybrid Financial Aid Counselor — Remote Options & Student Support

Excelsior University; City of Albany (NY); Hybrid; USD 41,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Retirement

Excellent health insurance

Job summary

Excelsior University is seeking a Financial Aid Counselor to support students through the financial aid process and planning. You will advise on aid programs, assist with applications, and ensure regulatory compliance. The role emphasizes accessibility to education and excellent student service.

The position offers a hybrid schedule with two on-site days in Albany and the option to work remotely other days, core hours 8:30 AM-5:00 PM for a 37.5-hour week.

Qualifications

• Associate degree in finance, business, or education.
• Experience in financial aid administration preferred.
• Knowledge of federal and state financial aid regulations.
• Strong interpersonal and communication skills.
• Ability to interpret and explain complex financial information clearly.
• Detail-oriented with excellent organizational and time management skills.
• Experience in PowerFAIDS preferred.

Responsibilities

• Provide individualized counseling to students regarding financial aid options via phone, email, text, and virtual meetings.
• Evaluate financial aid applications for accuracy and compliance; communicate award information to students.
• Attend trainings, conduct workshops, and collaborate with admissions and academic advising.

Skills

Communication skills

Interpersonal skills

Explain complex info

Education

Associate degree in finance, business, or education

Tools

PowerFAIDS

Job description

Excelsior University is seeking a Financial Aid Counselor to support students through the financial aid process and planning. You will advise on aid programs, assist with applications, and ensure regulatory compliance. The role emphasizes accessibility to education and excellent student service.

The position offers a hybrid schedule with two on-site days in Albany and the option to work remotely other days, core hours 8:30 AM-5:00 PM for a 37.5-hour week.