Student Financial Aid Support Specialist

Kern Community College District; Bakersfield (CA); On-site; USD 38,000 - 48,000; Full time

Job summary

Kern Community College District in Bakersfield is seeking an Office Clerk to assist students with financial aid applications, verification forms, and related processes. The role involves answering phones, greeting visitors, maintaining files, and processing notices and reports.

The ideal candidate has a high school diploma and at least two years of general clerical experience, plus strong organizational and communication skills to explain policies and coordinate with staff and students.

Qualifications

• Assist students with financial aid applications and verification forms.
• Answer phones, greet visitors, and explain policies, procedures and regulations.
• Maintain filing systems and process lists and cards.
• Prepare statistical reports and maintain financial aid statistics.
• Produce and mail verification forms and notices to students; update records in the system.

Responsibilities

• Assist students in completing financial aid applications and verification forms.
• Review documentation; determine applicant status and eligibility for fee waivers.
• Perform clerical duties: filing, typing, and duplicating materials.
• Compile and maintain statistical information related to financial aid.

Skills

Customer service

Data entry

Telephone etiquette

Record keeping

Education

High school diploma

Tools

MS Office

Student records system

Job description

Kern Community College District in Bakersfield is seeking an Office Clerk to assist students with financial aid applications, verification forms, and related processes. The role involves answering phones, greeting visitors, maintaining files, and processing notices and reports.

The ideal candidate has a high school diploma and at least two years of general clerical experience, plus strong organizational and communication skills to explain policies and coordinate with staff and students.