Financial Aid Officer

Everglades-University; Boca Raton (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Everglades-University in Boca Raton, FL, is seeking a Financial Aid Officer to assist students with FAFSA submission and funding options. You will determine Title IV eligibility, prepare cost estimates, and guide families through required documentation for verification.

The role requires working weekly hours including evenings or weekends as needed, with focus on accurate package processing and strong customer service for student inquiries.

Qualifications

• Bachelor's degree required.
• Demonstrated ability of Key Behaviors.
• Knowledge of Federal and State funding programs helpful.
• Knowledge of title IV regulations helpful.
• Knowledge of CampusVue software helpful.
• Financial Aid experience helpful.
• Ability to work assigned/flexible hours weekly.

Responsibilities

• Assist the student with filling out the FAFSA.
• Determine the student's title IV eligibility.
• Create cost estimates and explain funding options to students and parents.
• Collect documentation for verification when selected.
• Review weekly reports to ensure aid has been processed.
• Submit financial aid packages by deadlines.
• Ensure a low rate of returns due to errors on packages.
• Provide excellent customer service and respond to inquiries.

Skills

Dependability

Teamwork

Decision Making

Communication

Time Management

Work Ethic

Accuracy

Innovation

Education

Bachelor's degree

Tools

CampusVue

Job description

The Financial Aid Officer will:

• Assist the student with filling out the FAFSA
• Determine the student's title IV eligibility
• Create cost estimates and explain funding options to the students and parents
• Work with students to obtain the documentation necessary to process their aid if they are selected for verification
• Review weekly reports to ensure all students' financial aid has been processed
• Submit financial aid packages to be processed by established deadlines
• Ensure a low rate of return due to errors on all packages submitted to be processed
• Provide excellent customer service and answers to student inquiries

ADDITIONAL REQUIREMENTS

Qualifications:

• Bachelor's degree required
• Demonstrated ability of Key Behaviors
• Knowledge of Federal and State funding programs helpful
• Knowledge of title IV regulations helpful
• Knowledge of CampusVue software helpful
• Financial Aid Experience helpful
• Ability to work assigned/flexible hours necessary to complete the job on a weekly basis

Key Behaviors:

• Dependability: Respond to requests in a timely manner
• Teamwork: Balance team and individual responsibilities
• Decision Making: Display willingness to make decisions
• Communication: Effectively communicate with others
• Time Management: Able to complete all job requirements in allotted time
• Work Ethic: Display an organized and results-oriented approach, and motivation to perform without extensive direction
• Accuracy: Display a high quality of work and level of accuracy
• Innovation: Use a creative, solution-oriented approach to address problems

This is a full time position that requires day, evening and weekend availability.