Student Financial Aid Navigator

The College of St. Scholastica; Duluth (MN); On-site; USD 52,000 - 70,000; Full time

Job summary

The College of St. Scholastica in Duluth, Minnesota is seeking a Financial Aid Counselor to provide support to students and families in navigating the financial aid process. The role involves assisting with FAFSA procedures, advising on financial aid programs, and ensuring compliance with regulations.

The ideal candidate will have a Bachelor’s degree and experience in financial aid or customer service. Responsibilities include counseling, application review, and managing financial aid programs.

Qualifications

• Minimum two years of experience in academic, financial, or customer service operations.
• Strong commitment to exceptional customer service.
• Ability to collaborate effectively within a team.

Responsibilities

• Provide personalized financial aid guidance to students and families.
• Review financial aid applications and ensure compliance.
• Design and lead financial aid workshops and outreach activities.

Skills

Customer service orientation

Communication skills

Financial aid management

Problem-solving

Project management

Cultural competence

Education

Bachelor’s degree

Tools

Student information systems

Financial aid management systems

Salesforce

Google suite

Job description

The College of St. Scholastica in Duluth, Minnesota is seeking a Financial Aid Counselor to provide support to students and families in navigating the financial aid process. The role involves assisting with FAFSA procedures, advising on financial aid programs, and ensuring compliance with regulations.

The ideal candidate will have a Bachelor’s degree and experience in financial aid or customer service. Responsibilities include counseling, application review, and managing financial aid programs.