Student-Focused Financial Aid Counselor - Processing

Georgia Southern University; Statesboro (GA); On-site; USD 42,000 - 48,000; Full time

Job summary

Georgia Southern University is seeking a Financial Aid Counselor - Processing to coordinate the financial aid application process from first contact through completed awards.

The role requires a Bachelor's Degree and at least two years of related experience. Responsibilities include verification of FAFSA records, award adjustments, student outreach, and collaboration with campus partners.

Qualifications

• Bachelor's Degree required.
• Two or more years of related work experience.
• Experience in financial aid or higher education preferred.

Responsibilities

• Perform verification on FAFSA records for selected students.
• Evaluate financial aid requests and adjust awards as needed.
• Outreach to students regarding financial aid requirements.
• Maintain knowledge of current federal and state regulations governing financial aid.
• Collaborate with campus partners to provide accurate information for students.
• Represent the Financial Aid Office at university events.
• Assist with counseling students and respond to service requests (phone, email, tickets, appointments).
• Serve on departmental, institutional, and regional committees.

Skills

Customer service

Communication

Computer proficiency

Confidentiality

Teamwork

Education

Bachelor's Degree

Job description

Georgia Southern University is seeking a Financial Aid Counselor - Processing to coordinate the financial aid application process from first contact through completed awards.

The role requires a Bachelor's Degree and at least two years of related experience. Responsibilities include verification of FAFSA records, award adjustments, student outreach, and collaboration with campus partners.