Call Center Student Worker - Federal Work Study

The University of North Georgia; Dahlonega (GA); On-site; USD 12,000 - 18,000; Part time

Job summary

The University of North Georgia is hiring a Call Center Student Worker for the Financial Aid department in Dahlonega. This part-time federal work study position involves answering financial aid queries, handling calls, routing them as necessary, and performing clerical duties.

Qualified candidates must be enrolled at UNG in a minimum of six credit hours. The role is not supervisory and does not include financial responsibilities. Background investigation is required for employment.

Qualifications

• Must be enrolled at the University of North Georgia in a minimum of six (6) credit hours to qualify as a student worker.

Responsibilities

• Answers general financial aid questions.
• Makes and answers calls, routing them appropriately.
• Performs light clerical duties.
• Assists team members as needed.

Education

Minimum of six (6) credit hours enrollment at the University of North Georgia

Job description

Job Title: Call Center Student Worker - Federal Work Study

Location: UNG-Dahlonega, GA

Regular/Temporary: Temporary

Full/Part Time: Part-Time

Job ID: 297310

About Us

Located in the fastest-growing region of the state, the University of North Georgia is a multi-campus university with an enrollment of over 20,000 students, making it one of the largest institutions in the University System of Georgia. UNG is focused on a mission of educational excellence, leadership development and community engagement opportunities that develop students into leaders for a diverse and global society. Through a variety of educational pathways that provide access and range from certificates and associate degrees to a professional doctoral program, UNG is responsive to regional education and economic development needs. Federally designated as a senior military college, one of the university's signature leadership programs is its 800-member Corps of Cadets on UNG's Dahlonega Campus.

Job Summary

The University of North Georgia is currently accepting applications for a federal work study student in the Financial Aid department on the Dahlonega campus. This position assists the Financial Aid team by answering general financial aid questions, making and answering calls, routing them to the appropriate destination, performing light clerical duties, and assisting team members as needed.

Responsibilities

• This position assists the Financial Aid team by answering general financial aid questions, making and answering calls, routing them to the appropriate destination, performing light clerical duties, and assisting team members as needed.

Required Qualifications

• Must be enrolled at the University of North Georgia in a minimum of six (6) credit hours to qualify as a student worker.

Required Documents to Attach

• Resume
• Cover letter
• Federal Work Study Award

Conditions of Employment

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of North Georgia, as determined by University of North Georgia in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Equal Employment Opportunity

The University of North Georgia, a unit of the University System of Georgia, is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, gender, sex or national origin, age, disability, religion, genetics or veteran status. Georgia is an open records state. Also, UNG is a federal contractor and desires priority referrals of protected veterans.

Other Information

• This is not a supervisory position.
• This position does not have any financial responsibilities.
• This position will not be required to drive.
• This role is considered a position of trust.
• This position does not require a purchasing card (P-Card).
• This position will not travel.
• This position does not require security clearance.

Background Check

• Position of Trust