Student Financial Aid Coordinator I (Federal Programs - Pell)

UF ECE Ambassadors; Gainesville (FL); On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

State Retirement Plans

Paid Time Off (vacation, sick leave, H

Tuition Assistance (UF Employee Ed. P)

Public Service Loan Forgiveness (PSLF)

Job summary

UF ECE Ambassadors is seeking a Student Financial Aid Coordinator I to join the Office for Student Financial Aid and Scholarships. You will verify and award aid, resolve processing issues and ensure timely access to resources for students.

The role involves federal aid processing, eligibility management, and clear student communication, plus handling scholarships, private loans, and occasional travel or training activities. Bachelor’s degree required; financial aid experience preferred.

Qualifications

• Bachelor's degree or an equivalent combination of education and experience.
• Experience in student financial aid preferred.
• Strong organizational, interpersonal and communication skills.

Responsibilities

• Federal Aid Processing: Monitor Pell Grant and Federal Direct Loan records with the U.S. Department of Education; resolve issues; maintain accurate aid records.
• Awarding and Eligibility Management: Review eligibility and update aid packages; make manual adjustments when required; assist with cancelling aid when students are no longer eligible.
• Student Communication and Customer Service: Communicate with students through UF’s Gator360 system about documents and next steps; provide timely updates for on‑time disbursement; deliver student‑centered service.
• Scholarships and Private Loans: Process scholarship checks; manage private loan information; calculate remaining federal loan eligibility for lifetime limits.
• Other Duties: Participate in financial aid presentations, travel, training, and other duties as assigned.

Skills

Student financial aid experience

Microsoft Office Suite

Organizational skills

Interpersonal skills

Communication skills

Education

Bachelor's degree

Tools

Gator360 system

Job description

Classification Minimum Requirements

Bachelor's degree; or an equivalent combination of education and experience.

Classification Title

Student Financial Aid CRD I

Classification Minimum Requirements

Bachelor's degree; or an equivalent combination of education and experience.

Job Description

The Office for Student Financial Aid and Scholarships in the Division of Enrollment Management is seeking a dedicated, detail‑oriented professional to join our team as a Student Financial Aid Coordinator I. In this role, you will verify and award financial aid programs, resolve processing issues, and ensure students have timely access to the resources they need to succeed.

Key Responsibilities Include, But Are Not Limited To

Federal Aid Processing

• Monitor Pell Grant and Federal Direct Loan records exchanged with the U.S. Department of Education.
• Resolve issues when records do not process correctly.
• Maintain accurate, compliant aid records.

Awarding and Eligibility Management

• Review eligibility and update aid packages within cost‑of‑attendance and need‑based rules.
• Make manual adjustments when required to keep awards accurate.
• Assist with cancelling aid when students are no longer eligible.

Student Communication and Customer Service

• Communicate with students through UF’s Gator360 system about required documents and next steps.
• Provide clear guidance and timely updates to support on‑time disbursement, while delivering professional, student‑centered service.
• Support the area Manager with operational reviews as needed.

Scholarships and Private Loans

• Process scholarship checks sent to UF on behalf of students.
• Enter and manage private (alternative) loan information.
• Calculate remaining federal loan eligibility for students nearing lifetime limits.

Other Duties

• Participate in financial aid presentations, occasional travel, training, and other duties as assigned.

Expected Salary

$43,888 annually

In Addition, We Offer The Following Exceptional Benefits

• Health, Dental, and Vision Insurance
• State Retirement Plans
• Paid Time Off (approximately 22 days of vacation leave, 13 days of sick leave, and 11 paid holidays annually)
• Tuition Assistance (UF Employee Education Program)
• Public Service Loan Forgiveness (PSLF) Eligible Employer

For more information on benefits, please visit HR Benefits and Rewards (ufl.edu)

Required Qualifications

Bachelor's degree; or an equivalent combination of education and experience.

Preferred

• Student financial aid experience preferred.
• Microsoft Office Suite proficiency.
• Excellent organizational, interpersonal and communication skills.

Health Assessment Required: No