Student Financial Aid Advisor & Outreach Specialist

Delaware State University; Dover (DE); On-site; USD 45,000 - 65,000; Full time

Job summary

Delaware State University is seeking a Financial Aid Counselor to administer and award federal, state, and institutional aid to students. You will counsel students and families on the financial aid process, prepare aid packages, and ensure compliance with applicable regulations.

The role involves data extraction and reporting, coordinating documentation, and conducting workshops for students and the university community, with a focus on timely and accurate communication and student support.

Qualifications

• Knowledge of regulations governing financial aid and institutional compliance.
• Experience applying Title IV funding and packaging financial aid.
• Strong written and oral communication, customer service, and organizational skills.

Responsibilities

• Administer and award federal, state, and institutional financial aid.
• Counsel students and families on the financial aid process.
• Prepare financial aid packages for undergrad and graduate students.
• Collect data, request documentation, and disseminate confidential records.
• Conduct workshops and presentations for students and the University community.

Skills

Customer service

Written communication

Verbal communication

Interpersonal skills

Organizational skills

Education

Bachelor's degree in Business or related field

Master’s degree desirable

Tools

Student Information System

Database reporting tools

Job description

Delaware State University is seeking a Financial Aid Counselor to administer and award federal, state, and institutional aid to students. You will counsel students and families on the financial aid process, prepare aid packages, and ensure compliance with applicable regulations.

The role involves data extraction and reporting, coordinating documentation, and conducting workshops for students and the university community, with a focus on timely and accurate communication and student support.