Student Financial Aid Advisor: Enable Tuition Access

Tidewater Tech; Norfolk (VA); Hybrid; USD 34,000 - 49,000; Full time

Benefits offered by this job

401(k) matching

Health Insurance

Life Insurance

Paid Time Off

Employee Assistance Program

Tuition Reimbursement

Job summary

Tidewater Tech in Norfolk, Virginia, seeks a Financial Aid Officer to manage and process financial aid documentation in compliance with federal, state, and institutional regulations. You will guide students on available resources, evaluate applications, and help them access funding to support their educational goals.

The role requires strong attention to detail, excellent customer service, and the ability to work with colleagues across departments.

Qualifications

• High School Diploma or GED required; financial aid experience preferred.
• College coursework in accounting, finance, or related field recommended.
• Strong computer skills; ability to learn financial aid software quickly.
• Exceptional organizational and interpersonal skills; detail oriented.

Responsibilities

• Process financial aid documentation, including VA Education Benefits and 'FAFSA' submissions.
• Monitor ISIRs, verify files, and complete timely processing.
• Explain aid options to students and guide through the application steps.
• Collaborate with other departments to resolve issues and improve student experience.
• Disburse funds only when eligibility is confirmed and compliant.

Skills

Interpersonal skills

Communication

Organizational skills

Education

High School Diploma or GED

College coursework in accounting/finance

Tools

Microsoft Word

Excel

Outlook

Job description

Tidewater Tech in Norfolk, Virginia, seeks a Financial Aid Officer to manage and process financial aid documentation in compliance with federal, state, and institutional regulations. You will guide students on available resources, evaluate applications, and help them access funding to support their educational goals.

The role requires strong attention to detail, excellent customer service, and the ability to work with colleagues across departments.