Student Financial Aid Advisor

Stony Brook University; Stony Brook (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

UUP annual location pay

Job summary

Stony Brook University in New York seeks a Financial Aid Assistant to provide direct customer service to students and families regarding financial aid applications, eligibility, awards, and processes. The role supports senior staff in administering special programs and requires strong interpersonal and organizational skills.

The position involves in-person, phone, and email advisement, and may include evening or weekend sessions.

Qualifications

• Bachelor’s degree by January 1, 2027 (foreign equivalent or higher).
• Experience working in an office setting or customer service-related field.
• Knowledge or experience with the financial aid process as a recipient or a practitioner.
• Proficiency with Microsoft Office, Word, and Excel.

Responsibilities

• Advises students and families about financial aid applications, awards, and general processes in person, by phone, and by email.
• Assist the Leadership Team in the administration of special programs as needed.
• Represents the Office of Financial Aid and Scholarship Services at recruitment and information sessions on and off-campus, including evenings and weekends.
• Other duties or projects as assigned as appropriate to rank and department mission.

Skills

Customer service

Office environment

Education

Bachelor's degree

Tools

Microsoft Office

Word

Excel

Job description

Stony Brook University in New York seeks a Financial Aid Assistant to provide direct customer service to students and families regarding financial aid applications, eligibility, awards, and processes. The role supports senior staff in administering special programs and requires strong interpersonal and organizational skills.

The position involves in-person, phone, and email advisement, and may include evening or weekend sessions.