Student Financial Aid Advisor

Stony Brook; Stony Brook (NY); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Location pay: $4,150/year

Job summary

Stony Brook University’s Office of Financial Aid and Scholarship Services seeks a Financial Aid Assistant to support students and families with applications, eligibility, awards, and guidelines. The role provides direct customer service in person, by phone, and via email in a fast-paced environment.

Required: bachelor’s degree by Jan 1, 2027, office or customer service experience, and proficiency with Microsoft Office.

Qualifications

• Bachelor’s degree by January 1, 2027 (foreign equivalent or higher).
• Experience in an office setting or customer service-related field.
• Knowledge or experience with the financial aid process as a recipient or a practitioner.
• Proficiency with Microsoft Office, Word, and Excel.

Responsibilities

• Advises students and families about financial aid applications, eligibility, awards, and general processes. Advisement occurs in-person, by phone, and via email.
• Assist Leadership Team in the administration of special programs as needed.
• Represent the Office of Financial Aid and Scholarship Services at recruitment and information sessions on and off-campus, including evenings and weekends.
• Other duties or projects as assigned as appropriate to rank and department mission.

Skills

Microsoft Office

Customer Service

Education

Bachelor’s degree

Job description

Stony Brook University’s Office of Financial Aid and Scholarship Services seeks a Financial Aid Assistant to support students and families with applications, eligibility, awards, and guidelines. The role provides direct customer service in person, by phone, and via email in a fast-paced environment.

Required: bachelor’s degree by Jan 1, 2027, office or customer service experience, and proficiency with Microsoft Office.