Student Financial Aid Advisor

Kentucky-State-University; Frankfort (KY); On-site; USD 38,000 - 58,000; Full time

Job summary

Kentucky State University in Frankfort, KY seeks a Financial Aid Counselor to provide comprehensive counseling and customer service to prospective and current students and families. The role evaluates aid applications and determines eligibility while ensuring compliance with Title IV regulations and university policies.

You will support student success by maintaining confidential records, delivering accurate information, and assisting in administering financial aid programs, including FAFSA

Qualifications

• Minimum Qualifications: Bachelor's degree in Higher Education, Business Administration, Public Administration, Finance, Accounting, Student Affairs, or a related field.
• 1–3 years of experience in financial aid, enrollment management, student services, or related field.
• Experience interpreting policies while providing direct customer service.

Responsibilities

• Counsel students and families on federal, state, institutional, and private financial aid programs.
• Evaluate applications and determine eligibility per laws, regulations, and university policies.
• Assist in FAFSA completion and financial aid documentation.
• Explain awards, progress requirements, and verification procedures.
• Maintain confidential student records and FERPA compliance.
• Collaborate with campus offices to support enrollment and student success.
• Prepare federal, state, institutional, and other aid reports.
• Ensure ongoing compliance with Title IV and related regulations.

Skills

Financial aid regulations

FERPA

Customer service

Microsoft Office

Banner Financial Aid

Student information systems

Analytical skills

Time management

Education

Bachelor's degree (Higher Education, Finance, etc.)

Tools

Banner Financial Aid

Student information systems

Microsoft Office

Job description

Kentucky State University in Frankfort, KY seeks a Financial Aid Counselor to provide comprehensive counseling and customer service to prospective and current students and families. The role evaluates aid applications and determines eligibility while ensuring compliance with Title IV regulations and university policies.

You will support student success by maintaining confidential records, delivering accurate information, and assisting in administering financial aid programs, including FAFSA