Student Experience & Retention Assistant (Work-Study)

Sam Houston State University; Huntsville (TX); On-site; USD 8,300 - 10,000; Full time

Job summary

Sam Houston State University in Huntsville, Texas is seeking a Student Assistant (Work-Study) to support the Office of Student Experience & Retention. The role involves greeting visitors, answering calls and emails, and providing general university information.

You will assist with purchasing, travels, and reconciliation; lead the Bearkat Influencer Program for student content creators; track analytics and engagement; maintain records; support events and retention initiatives; and perform other

Qualifications

• Experience in graphic design preferred.
• Strong communication and interpersonal skills.
• Professional demeanor with a commitment to providing excellent customer service.
• Detail-oriented and able to manage multiple tasks efficiently.
• Proficient in Microsoft Office and comfortable learning new software systems.

Responsibilities

• Manage the office front desk by greeting visitors, answering phones and emails, and providing general University information.
• Assist the Administrative Coordinator with departmental purchasing, travel arrangements, reconciliation, and other administrative processes.
• Serves as the student lead for the Bearkat Influencer Program, an initiative for SHSU student content creators to highlight key components and experiences of SHSU that attract current and perspective students.
• Tracks and documents Bearkat Influencer Program analytics and engagement metrics.
• Maintain a positive, upbeat, and professional attitude when interacting with others.
• Greet guests and direct them to the appropriate location or person.
• Perform data entry and maintain accurate records for office and program-related needs.
• Support departmental events, projects, and initiatives designed to enhance student engagement and retention.
• Run on-campus and off-campus errands as required.
• Perform other duties as assigned.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Customer service

Tools

Microsoft Office

Job description

Sam Houston State University in Huntsville, Texas is seeking a Student Assistant (Work-Study) to support the Office of Student Experience & Retention. The role involves greeting visitors, answering calls and emails, and providing general university information.

You will assist with purchasing, travels, and reconciliation; lead the Bearkat Influencer Program for student content creators; track analytics and engagement; maintain records; support events and retention initiatives; and perform other