Student Experience Program Lead

City Colleges of Chicago; Chicago (IL); On-site; USD 61,000 - 67,000; Full time

Job summary

Harold Washington College seeks a full-time Coordinator, Student Experience to support and implement student experience programs. You will work with college staff to promote belonging, engagement, and equity while coordinating orientation, workshops, and campus events.

The role requires evening/weekend availability, collaboration across departments, and travel between campus sites. CGI benefits and a unionized environment are noted in the posting.

Qualifications

• Bachelor's degree in Education, Student Affairs, Social Sciences, Business or related field required.
• Minimum of two (2) years of experience in student services or a related field in a higher education setting.
• Experience planning and coordinating events, programs, or workshops.
• Excellent written, verbal, and interpersonal communication skills.
• Ability and willingness to work evenings and weekends as needed.
• Ability to travel between campus and satellite locations as needed.

Responsibilities

• Assists in coordinating and executing college-wide programs for students, including orientation and welcome events.
• Collaborates with college leadership and staff to support partnerships across departments.
• Supports planning and execution of major events like new student convocations and open houses.
• Coordinates events and activities connecting students to campus, including clubs and academic support services.
• Assists with tracking student participation and analyzing enrollment and retention data.
• Helps develop student-facing materials and outreach strategies with Marketing.
• Assists with evaluating student experience initiatives and applying best practices.
• Maintains and prepares internal reports for program improvement.
• Participates in work teams to identify student needs and service gaps.
• Helps create opportunities for academic and social engagement during the academic year.
• Serves as a resource linking students to campus services, especially in their first year.

Skills

Interpersonal communication

Event planning

Team collaboration

Microsoft Office 365

Education

Bachelor's degree in Education, Student Affairs, Social Sciences, Business or related field

Tools

Microsoft Office 365

Job description

Harold Washington College seeks a full-time Coordinator, Student Experience to support and implement student experience programs. You will work with college staff to promote belonging, engagement, and equity while coordinating orientation, workshops, and campus events.

The role requires evening/weekend availability, collaboration across departments, and travel between campus sites. CGI benefits and a unionized environment are noted in the posting.