HAROLD WASHINGTON COLLEGE - COLLEGE WORK STUDY STUDENT-STUDENT SERVICES SUPPORT

City Colleges of Chicago; Chicago (IL); On-site; USD 19,320 - 27,517; Part time

Job summary

City Colleges of Chicago is looking for students for the Federal Work Study – Student Services Support role. This position helps new students at Harold Washington College transition smoothly while providing essential office support. Candidates must be enrolled in classes, have excellent communication skills, and demonstrate customer service abilities.

This part-time role offers a salary of $17.00 per hour, fulfilling financial needs while gaining valuable experience in an educational environment.

Qualifications

• Applicants must be 16 years or older and eligible to work in the United States.
• Must be actively attending one of the City Colleges of Chicago.
• Minimum cumulative 2.0 GPA is required unless waived for new students.

Responsibilities

• Support and encourage new students during their transition.
• Assist with events and clerical duties as assigned.
• Provide general office support including filing and data entry.

Skills

Excellent oral communication skills

Customer service experience

Attention to detail

Education

High school diploma or GED in progress

Tools

Microsoft Word

Job description

FEDERAL WORK STUDY – STUDENT SERVICES SUPPORT

Harold Washington College – First Year Experience Department

City Colleges of Chicago (CCC), the largest community college system in Illinois, is made up of seven colleges and five satellite sites, providing more than 70,000 students each year access to a quality, affordable education. The Federal Work Study Program (FWS) is a federally‑funded financial aid program that provides subsidized part‑time employment for eligible students in order to assist them with postsecondary financial needs. City Colleges of Chicago (CCC) complies with the Department of Education’s regulations regarding the FWS program and allows students to benefit from this opportunity.

Primary Objective

The FWS program encourages students to gain experience in their prospective fields by placing them in areas and departments aligned with their area of study whenever possible. Students are able to use their wages toward educational and living expenses. FWS jobs are available in areas such as academic departments, laboratories, libraries, administrative offices, student centers and several off‑campus locations.

Essential Duties

• Support and encourage new students with their transition to HWC.
• Attend, staff, and/or facilitate both on‑campus and virtual First‑Year Experience programming.
• Conduct outreach and foster a sense of belongingness for students.
• Assist staff in the day‑to‑day functions of the Office.
• Provide support on various projects and assignments as needed.
• Provide general office support including but not limited to filing, faxing, photocopying, and data entry.
• Adhere to the City Colleges of Chicago Customer Services Excellence Standards.
• Work with the Department of First Year Experience.
• Assist with events: running errands, other clerical duties as assigned.
• Be prompt, courteous, and able to follow clear instructions when given assignments.

Qualifications

• Eligibility requirements: applicants must be 16 years or older, have work permit consent, and be eligible to work in the United States.
• Applicants must be actively attending one of the City Colleges of Chicago.
• Applicants must be enrolled in a minimum of six semester hours pre‑credit or credit classes.
• Applicants must be pursuing an approved educational credential, degree, or certificate.
• Applicants must have and maintain a minimum cumulative 2.0 GPA (waived for first semester new students).
• Applicants must be in “good standing” – no City Colleges of Chicago academic restrictions.
• Applicants must not be current full or part‑time employees of the City Colleges of Chicago.
• All positions are “employment at‑will.”

Minimum Qualifications

• High school diploma required or actively pursuing a GED at the City Colleges of Chicago.
• Knowledge of City Colleges of Chicago.
• Excellent oral communication skills.
• Excellent customer service skills.
• Promotes a positive role model and favorable public image as City Colleges of Chicago representative.
• Adheres to the City Colleges of Chicago Customer Services Excellence Standards.
• Strong verbal communication.
• Microsoft Word proficiency.
• Data entry skills.
• Customer service experience.
• Attention to detail.

Equal Opportunity Statement

We are an equal opportunity and affirmative action employer.

Additional Information

• Salary Range: $17.00 Per Hour