Student Enrollment & Retention Coordinator

CAMINO NUEVO CHARTER ACADEMY NUMBER 4; California (MO); On-site; USD 60,000 - 75,000; Full time

Job summary

Camino Nuevo Charter Academy – Sandra Cisneros is seeking a Student Enrollment and Retention Coordinator to implement a year-round, systems-driven recruitment and retention strategy across the full enrollment funnel. You will own day-to-day outreach, lead conversion, and feeder-pipeline development, broadening relationships with preschool/daycare partners while maintaining a strong community presence.

You will apply best practices in family engagement and use SchoolMint for enrollment, guiding

Qualifications

• Bachelor Degree required; will consider Associate’s Degree/two years of college + two (2) years of related work experience OR four (4) years of related work experience
• Bilingual English and Spanish required
• Minimum of two (2) years of data-driven enrollment operations experience
• Knowledge of customer service techniques, online student information systems, and organizational management

Responsibilities

• Lead recruitment strategies to drive enrollment across CNCA-Sandra Cisneros
• Conduct door-to-door canvassing and outreach to engage families
• Build relationships with feeder preschools, daycares, community orgs and partners
• Enter and manage family data in enrollment systems and track outreach efforts

Skills

Data analytics

Leadership

Bilingual English/Spanish

Customer service

SchoolMint

Education

Bachelor's degree

Associate/2 years college + 2 years experience OR 4 years experience

Tools

SchoolMint

Job description

Camino Nuevo Charter Academy (CNCA) is a community of high-performing public schools that utilizes a comprehensive approach to prepare students from preschool through high school for success in college and in life. We integrate academic rigor, community, family, and wellness to empower students to thrive in a culturally connected and changing world. Founded in 2000, Camino Nuevo Charter Academy students represent the neighborhood of MacArthur Park west of downtown Los Angeles, a community that is one of the most under-resourced and densely populated neighborhoods in Los Angeles. Currently, CNCA has six campuses that serve approximately 3,500 students from TK through 12th grade.Organizational Leadership CapacitiesWe believe that every individual who works on the Camino Nuevo Charter Academy School Leadership Team must embody key mindsets and possess foundational skills to contribute to the organizational leadership of the organization.MindsetsCommitment to and belief in CNCA’s mission and visionBelief in and embodiment the CNCA Anchors in all aspects of the workCommitment to the vision of a progressive, socially-just education and is able to inspire others towards that visionSolution orientation and belief in supporting others to be the sameCommitment to an asset-based, capacity-building approachCommitment to equity, diversity and inclusionSkillsAbility to support an inclusive, positive and high performing cultureAbility to take ownership in the day-to-day and overall success of the organizationAbility to think critically, use sound judgment and problem solveAbility to work independently and proactively and to seek support and guidance when appropriateStrong organizational and time management skills, with an ability to prioritize competing projects in a fast-paced, fluid environmentEffective collaboration with individuals at all levels of the organizationRespect, humility and discretion to work effectively with all stakeholders, including colleagues, families and members of the communityStrong self-awareness and ability to reflectIntentionsEXCELLENCE: We prepare our students to be social justice centered community members who are prepared for college, career, and/or technical pathways through outstanding education. We support staff in all positions to reach their highest levels of professional growth and development.EQUITY: We recognize, value, and support the individuality and experiences of all students and employees. To advance and achieve just outcomes, we respond to and meet their unique emotional, psychological, social, and learning needs.COMMUNITY: We are committed to our community’s joy and diversity and celebrate the richness of the cultural and environmental contexts in which our students and families live.INNOVATION: We continuously learn, are curious, and implement new ideas, perspectives, and evidence-based methods in our work.JOY: We embrace high expectations while fostering curiosity, passion and a love of learning. By honoring the strengths and unique gifts of our students, families, and educators, we create communities where growth and celebration go hand in hand.BELONGING: We cultivate a culture in which all Camino students, staff, parents, and stakeholders feel welcomed, heard, included, respected, and appreciated.The OpportunityUnder the supervision of the School Operations Manager, and guidance from the Director of Student Recruitment & Enrollment the Student Enrollment and Retention Coordinator, will implement a year-round, systems-driven enrollment and retention strategy across the full student recruitment funnel to ensure CNCA - Sandra Cisneros meets its enrollment targets. The Student Enrollment & Retention Coordinator owns day-to-day outreach, lead conversion, and feeder pipeline development, including relationships with preschool and daycare partners, while maintaining a sustained community presence in the neighborhood. The Student Enrollment and Retention Coordinator will apply current best practices in family engagement and community outreach to generate and convert inquiries into enrolled students.Essential FunctionsStrategy and Vision Setting ResponsibilitiesLead high-impact, community-based recruitment strategies to drive student enrollmentExecute targeted, door-to-door canvassing and street-level outreach to directly engage prospective families and provide real-time enrollment supportIdentify and activate high-leverage community spaces (parks, local events) to expand visibility and generate new applicationsBuild and sustain relationships with feeder preschools, daycares. Community organizations, and neighborhood partners to develop a continuous pipeline of prospective parentsServe as a visible ambassador of the Camino Nuevo – Sandra Cisneros neighborhood, strengthening trust and community presenceAlign weekly outreach efforts to enrollment goals, seasonal priorities, and campus-specific needsFamily Outreach & Relationship ManagementServe as a primary point of contact for prospective families, responding via phone, text, email, and in-person interactionsConduct outbound phone banking and follow-up to move families through the enrollment pipelineGuide families through the application, lottery, and registration process with clarity and urgencyProvide high-touch, relationship-centered support to ensure a positive family experiencePartner with Parent Community Leaders (PCLs) to coordinate community outreach, canvassing, and family engagement efforts that build relationships with prospective families and support enrollment growth.Enrollment Operations & Data TrackingAccurately enter and manage family data in SchoolMint or other enrollment systemsTrack outreach efforts, contact attempts, and conversion rates from interest to enrollmentMaintain detailed records of leads, events, and recruitment outcomesSupport document collection and ensure timely completion of enrollment requirementsGenerate weekly outreach and enrollment progress reports Average Daily Attendance & Chronic AbsenteeismMonitor and support Average Daily Attendance (ADA) goalsPartner with site leadership team, registrar, and other site staff to identify attendance trendsConduct proactive family outreach for students approaching chronic absenteeism thresholds, and implement re-engagement strategies before patterns become chronicMaintain a targeted outreach list for students at risk of or experiencing chronic absenteeismCoordinate with school staff to connect families to supports, remove barriers to attendance, and sustain enrollment through relationship-based interventionOther duties as assignedNON-DISCRIMINATION STATEMENTCamino Nuevo Charter Academy (CNCA) prohibits discrimination, harassment, intimidation and bullying in educational programs, activities, or employment on the basis of actual or perceived ancestry, age, color, disability, gender, gender identity, gender expression, nationality, race or ethnicity, religion, sex, sexual orientation, parental, pregnancy, family or marital status, military status or association with a person or a group with one or more of these actual or perceived characteristics. Camino Nuevo Charter Academy requires that school personnel take immediate steps to intervene when safe to do so when he or she witnesses an act of discrimination, harassment, intimidation, or bullying.Questions or complaints of alleged discrimination, harassment, intimidation and bullying, equity or Title IX equity and compliance concerns should be directed to Margarita Domingo, Vice President of Human Resources. She can be reached at [phone] or by mail at 3435 W Temple St. Los Angeles, CA 90026.Bachelor Degree required; will consider Associate’s Degree/two years of college + two (2) years of related work experience OR four (4) years of related work experience (plus any additional required experience)Bilingual English and Spanish requiredMinimum of two (2) years of considerable experience in data-driven enrollment operations and complex data modeling that result in sustained growth in enrollment, diversity, academic quality, and increased retention.Knowledge of customer service techniques, on-line student information systems, principles, and methods, and organizational and personnel management.Demonstrated leadership or management experience.SchoolMint knowledge for enrollment and re-enrollment.Experience or commitment to working on a team as well as across teams