Student Enrollment Manager

Metropolitan-Community-College; Kansas City (MO); On-site; USD 75,000 - 110,000; Full time

Job summary

Metropolitan Community College in Kansas City is seeking an experienced administrator to direct admissions, student services, financials, records, advising, testing, and financial aid functions. You will supervise staff, prioritize work, conduct evaluations, and lead professional development initiatives.

The role drives enrollment management planning, coordinates with academic advising, financial aid and testing, and leads recruitment and enrollment strategies while ensuring regulatory

Qualifications

• Bachelor's degree required; Master's preferred.
• Minimum three years in administrative management or related student services.
• Knowledge of budgeting, reporting, and compliance with applicable laws.

Responsibilities

• Direct admissions, student services, student financials, records, advising, testing, and financial aid functions.
• Supervise staff: assign work, evaluate performance, provide training and development.
• Lead enrollment management planning and cross‑department collaboration.
• Develop and oversee recruitment, testing, student success, and enrollment initiatives.
• Manage assigned budget and ensure fiscal compliance.
• Prepare and maintain records and reports, analyze data, and monitor metrics.
• Collaborate with departments and serve as liaison to improve processes.
• Back‑up for International Admissions Coordinator; manage SEVIS records.
• Perform other duties as assigned.

Skills

Staff supervision

Enrollment management

Budget oversight

Data analysis

Regulatory compliance

Strategic planning

Communication skills

Team leadership

Education

Bachelor's degree

Master's degree (preferred)

Job description

Incumbents provide direction and supervision of admissions, student services, student financials, student records, academic advising, testing, and financial aid functions.

• Supervises staff to include prioritizing and assigning work, conducting performance evaluations, coordinating staff training, providing ongoing professional development for staff and implementing hiring, discipline, and termination procedures


• Leads campus enrollment management planning and implementation, to include the coordination and collaboration with academic advising, financial aid and testing activities that impact enrollment of new and continuing students


• Develops and/or oversees the implementation of recruitment, admissions, testing center, student success, enrollment, records, and other operational strategies and initiatives and provides actionable direction and leadership to the initiative; work may involve developing and implementing plans and strategies, analyzing data and tracking metrics to evaluate plans and programs, and coordinating program operations to ensure compliance with regulatory and policy requirements


• Develops and monitors an assigned budget; work may involve monitoring expenditures, analyzing financial information to determine trends, and approving purchase and other financial requests; monitors fiscal records and processes to ensure compliance with budget and other applicable guidelines


• Prepares, maintains, reviews, updates, and/or coordinates the preparation and maintenance of records, reports, and other documentation; work may involve researching and analyzing data, making recommendations based on findings, and ensuring that reporting complies with applicable policies and procedures


• Creates, manages, and monitors innovative recordkeeping procedures, remains up to date on federal and state statutes and research best practices pertaining to related areas


• Continually assesses college-generated data regarding recruitment and enrollment as well as external information regarding trends and competing forces


• Collaborates with enrollment management staff, administrators, division chairs, faculty, the marketing and public relations department, and other internal/external staff, departments, and agencies, serves as a liaison and attends committee and other meetings to represent the department, communicate specialized and general information, provide recommendations, develop recruitment and enrollment communications and marketing plans, develop strategies to improve operational processes and service delivery, and/or facilitate related operations in the assigned functional area


• Collaborates with other departments to plan and execute new initiatives, communicate District policies and procedures, compliance issues and identify and/or implement solutions that address immediate or potential concerns; enrollment and admissions strategies are done in collaboration with District admission manager


• Serves as a back-up for the International Admissions Coordinator and is responsible for the recordkeeping procedures for their assigned area


• Maintains and oversees the acquisition of Student Exchange Visitor Program and admission and enrollment information pertinent to the nonimmigrant visa/immigration status of international students


• Perform other duties as assigned

Minimum Qualifications:

• Bachelor's degree


• Three (3) years of experience in administrative management, student support services or related area

Preferred Qualifications:

• Master's degree

Knowledge, Skills and Abilities:

• Knowledge of supervisory principles


• Knowledge of applicable academic programs


• Knowledge of program management principles and practices


• Knowledge of research and statistical methods


• Knowledge of budgeting principles


• Knowledge of applicable Federal, State, and Local laws, rules, regulations, codes, and/or statutes


• Knowledge of advanced principles and practices in assigned area of responsibility


• Skilled in monitoring and evaluating subordinates


• Skilled in delegating and prioritizing work


• Skilled in developing, organizing, and implementing program plans


• Skilled in preparing and maintaining records, reports, and related data


• Skilled in conducting research


• Skilled in analyzing complex data and providing recommendations to improve processes and operations, based on findings


• Skilled in monitoring budgets


• Skilled in interpreting and applying applicable standards, laws, rules, and regulations


• Skilled in exercising independent judgment and discretion


• Skilled in utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information.

Physical Requirements

Positions in this class typically require feeling, grasping, hearing, keyboarding, reaching, repetitive motion, standing, talking, visual acuity, and walking. The work is light work which requires exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects. Incumbents may be exposed to environmental conditions, such as challenging behaviors, imminent danger, and threatening environments.

EEO Statement:

Metropolitan Community College is an Equal Employment Opportunity employer that prohibits discrimination or harassment of any person based on race, color, religion, sex, sexual orientation, gender identity, age, birth, ancestry, national origin, or disability. EOE/M/F/Vets/Disabled

Accommodations:

MCC is committed to the full inclusion of all qualified individuals. As part of this commitment, MCC will ensure that persons with disabilities are provided with reasonable accommodations in all aspects of employment, including the application process. To request an accommodation and/or a copy of the Americans with Disabilities Act applicant procedures, please contact the Office of Human Resources.