Student Engagement & CRM Outreach Leader

University of New Hampshire; Manchester (NH); On-site; USD 48,000 - 85,000; Full time

Job summary

University of New Hampshire seeks a Manager of Student Engagement and CRM Outreach to lead daily engagement efforts for undergraduate recruitment. The role integrates Slate-based communications, trains staff, and builds targeted outreach plans to engage prospects and applicants.

The position focuses on admissions communications, travel support, file reviews, and event coverage, collaborating with the Director of Admissions to meet enrollment goals.

Qualifications

• Bachelor’s degree or equivalent; communications/marketing related fields preferred.
• 1–2 years of experience using the CRM Slate Technolutions.
• 3–5 years of admissions or related experience in higher education.

Responsibilities

• Develop and execute a cohesive enrollment communication strategy to promote event registration from prospect to enrollment.
• Create and edit email templates with A/B testing to improve engagement.
• Coordinate messaging across print, digital, email, and SMS channels with Admissions teams.
• Maintain detailed timelines and communication flow documentation for staff.
• Support admissions travel, file review, and admission events coverage as needed.

Skills

CRM Slate

Admissions experience

Communication skills

Drupal

SEO knowledge

Adobe Suite

Microsoft Office

Education

Bachelor’s degree

Tools

Slate (CRM)

Job description

University of New Hampshire seeks a Manager of Student Engagement and CRM Outreach to lead daily engagement efforts for undergraduate recruitment. The role integrates Slate-based communications, trains staff, and builds targeted outreach plans to engage prospects and applicants.

The position focuses on admissions communications, travel support, file reviews, and event coverage, collaborating with the Director of Admissions to meet enrollment goals.