Student Engagement Coordinator I

Portage Learning Careers; Beaver Falls (Beaver County); On-site; USD 42,000 - 55,000; Full time

Job summary

Portage Learning is seeking a Student Engagement Coordinator I to manage prospective student outreach and assist learners through discovery, application, financial aid, transfer, and enrollment steps.

The role requires an associate or bachelor's degree, 0–3 years in higher education or a related field, strong communication and service orientation, conflict resolution, multi-tasking, and proficiency with Microsoft Office. Travel is required; on-site in Chippewa Township, PA.

Qualifications

• An associate or bachelor's degree is required.
• 0-3 years of professional experience in a school or an institution of higher education, or related field.
• Demonstrated knowledge of processes and procedures commonly used in higher education; these include transfer of credit, financial aid, and program application/acceptance processes.
• Successful completion of a background check and current and/or ability to obtain the following clearances: Child Abuse, State Police, FBI Fingerprinting, and Mandated Reporter for Child Abuse.

Responsibilities

• Engagement with prospective students to promote enrollment at Portage Learning.
• Support the management of the student enrollment process and follow-up individually as needed.
• Maintain up-to-date student contact information.
• Perform other related duties as assigned.

Skills

Communication skills

Service orientation

Conflict resolution

Multi-tasking

MS Office proficiency

Education

Associate or Bachelor's degree

Tools

Microsoft Office Suite

Adaptability to new software

Job description

Description

Job Title: Student Engagement Coordinator l Date: 9/3/26 Position: Full-Time

Reports to: Director of Student Engagement Department: Enrollment Travel: Yes

Status: Exempt - Professional Compensation: Salary Remote: No

Our Mission

The mission of Portage Learning is to transform lives and communities by providing learning opportunities for all who aspire to thrive. We do this not only through superior online instruction but with a deep commitment to expanding access to education. We believe service is the thread that binds our community and our team together. To that end, we choose to …

• Believe the best in our employees
• Invest in our people
• Collaborate with humility, respect, and appreciation
• Cultivate curiosity and encourage creativity

A Place Where Creativity and Curiosity Matter

The Student Engagement Coordinator l will maintain the prospective student outreach process and collaborate in assisting students with all aspects of their educational journey from discovery, to understanding the processes of program application, financial aid, transfer acceptance, accreditation, etc. This position requires the ability to articulate the role and benefits of Portage Learning in their journey.

What You'll Invest In:

The Student Engagement Coordinator l will carry out these responsibilities:

• Engagement with prospective students to promote enrollment at Portage Learning.
• Support the management of the student enrollment process and follow-up individually as needed.
• Maintain up-to-date student contact information.
• Perform other related duties as assigned.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function(s).

Requirements

We Believe the Best:

Portage Learning is seeking a candidate who exemplifies our mission, vision, philosophy, and goals.

Required Qualifications:

• An associate or bachelor's degree is required.
• 0-3 years of professional experience in a school or an institution of higher education, or related field.
• Demonstrated knowledge of processes and procedures commonly used in higher education; these include transfer of credit, financial aid, and program application/acceptance processes.
• Successful completion of a background check and current and/or ability to obtain the following clearances: Child Abuse, State Police, FBI Fingerprinting, and Mandated Reporter for Child Abuse.

Preferred Qualifications

• Excellent working knowledge of field of work.
• Excellent communication (written, verbal, listening and public speaking) skills.
• Must be service oriented with a focus on helping others.
• Resolving conflicts and negotiating with others.
• Ability to multi-task, set priorities and achieve desired goals.
• Ability to use Microsoft Office Suite and ability to learn software/new programs quickly.

At Portage Learning, we invest in our team members. All employees can grow professionally through our career progression tracks, professional development, and by utilizing our higher education assistance program.

Our inclusive culture drives our mission to transform lives and communities by providing learning opportunities for all who aspire to thrive. For those with a disability, we offer accommodation during the application and hiring process, including support for the interview and onboarding.

Collaborating with a Team that Values Humility, Respect, and Appreciation

Portage Learning operates in a professional, collaborative environment where meaningful relationships and a strong sense of community are valued. We foster a welcoming, team-oriented culture that encourages connection, mutual support, and shared success while maintaining a commitment to professionalism, excellence, and respect in all we do.

This is full-time position. Portage Learning typically operates Mondays to Fridays, 7 a.m. to 5 p.m. Employee schedules may vary within those hours. All staff members must attend required meetings and training at the office in Chippewa Township, PA.

Portage Learning is an equal-opportunity employer, extending opportunities to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation and gender identity), national origin, ancestry, place of birth, disability, handicap, age, genetic information, use of a guide or support animal, or any other status protected under applicable federal, state or local laws. Our policy reflects and accompanies the institution’s commitment to the principles of fair employment and the elimination of all discriminatory, harassing, and retaliatory practices.

Travel:

The job requires travel, primarily local during the business day, which may entail one or more overnight stays. Travel on one or more days of a weekend may occur occasionally.

Other Duties Disclaimer:

This is not an all-inclusive document. Additional duties, expectations, or demands may be added or changed to this document on an as-needed basis in order to meet organizational goals.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.