Student Employment / Federal Work Study Recipient - Library Student Help

Lakeshore-College-1; Town of Cleveland (WI); On-site; USD 17,000 - 21,000; Part time

Job summary

Lakeshore Technical College is seeking a part-time Library Assistant to provide front-desk support, help with materials maintenance, and create promotional displays. The role emphasizes excellent customer service for students and staff in person, by phone, and via email.

The position requires enrollment in a program with at least six credits per semester and a high school diploma or equivalent. Proficiency in MS Office and good communication are essential.

Qualifications

• High school diploma or equivalent is required.
• Must be enrolled in a program pursuing a minimum of six credits per semester.
• Proficient in Microsoft Office suite and able to create promotional materials.

Responsibilities

• Assist customers at the Library desk.
• Materials maintenance: check-in/check-out, reshelve, shelf read, shift, weed, catalog, interlibrary loan processing.
• Create promotional material, PowerPoint slides, signage, book displays, and student newsletter articles.
• Assist students with basic technology support including computers, printing, and educational software such as Blackboard and MyLakeshore.
• Update various administrative projects as needed.
• Assist with digitizing archive materials.

Skills

MS Office

Communication skills

Organization

Interpersonal skills

Problem solving

Adaptability

Education

High school diploma or equivalent

Tools

Blackboard

MyLakeshore

PowerPoint

Job description

Overview

POSITION SUMMARY: The position reports to the Library Manager; primary duties at the Lakeshore library desk. Responsible for providing a variety of clerical, promotional, and support services as well as excellent customer service in person, by phone, and via email. The Student Resource Center includes the Library, Welcome Center, Academic Success & Tutoring, and Adult Ed/ELL Instructional Assistants.Provide an exceptional customer service experience to both internal and external customers throughout every interaction.

REASONABLE ACCOMMODATIONS/ADA: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Responsibilities

ESSENTIAL JOB FUNCTIONS (Other duties may be assigned):

• Assist customers at the Library desk.
• Materials maintenance: check-in/check-out, reshelve, shelf read, shift, weed, catalog, process interlibrary loan.
• Create promotional material, PowerPoint slides, signage, book displays, and student newsletter articles.
• Assist students with basic technology support including computers, printing, and educational software such as Blackboard and MyLakeshore.
• Update various administrative projects as needed.
• Assist with digitizing archive materials.

Qualifications

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent is required.
• Must be enrolled in a program pursuing a minimum of six credits per semester.

KNOWLEDGE, SKILLS, AND ABILITIES:

KNOWLEDGE

• Knowledge of Lakeshore’s mission, vision, strategic direction, and standards of excellence.

SKILLS

• Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook, etc.)
• Excellent written and verbal communication skills.
• Effective organizational and time-management skills.
• Strong interpersonal skills and customer service skills.
• Strong critical thinking and problem-solving skills.

ABILITIES

• Adapt quickly to new and changing technology.
• Perform work accurately and thoroughly, with a high level of accountability and attention to detail.
• Work independently, as part of a team, and/or with minimal supervision.
• Present self in a professional, ethical, and respectful manner at all times.
• Use discretion and maintain a high level of confidentiality.
• Prioritize and manage multiple projects or tasks, maintaining deadlines.
• Establish and maintain effective working relationships and relate successfully with staff, students, and all stakeholders.

PHYSICAL DEMANDS/WORK ENVIRONMENT:

• While performing the duties of this job, the employee is regularly required to sit and talk or hear.
• The employee frequently is required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.
• The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work environment may require multi-tasking.
• The noise level in the work environment is usually moderate.

CONDITION(S) OF EMPLOYMENT:

• Employment conditional on completion of a Background Information Disclosure (BID) with the results acceptable to the College.
• Student success always comes first, and it is expected that the student maintains average grades while employed. Failure to do so may result in their student help position being discontinued.
• Students must be active and enrolled in a minimum of 6 credits per semester and/or enrolled in an academic program.

This job description is designed to cover the basic functions of the job and is not considered a detailed description of every job duty that is required, other duties may be assigned as needed. Duties, responsibilities, and activities may change at any time with or without notice to ensure the successful delivery of organizational objectives.