Student Employee-Title IX & Student Discrimination Resolution-Front Office Assistant

Sam Houston State University; Huntsville (TX); On-site; USD 11,000 - 12,000; Part time

Job summary

Sam Houston State University is seeking a Student Employee for the Title IX & Student Discrimination Resolution front office. The role supports professional staff with clerical tasks, phone coverage, visitor greeting, and social media help.

Hours are 15–25 per week at $8.00–$9.00 per hour, primarily during business hours, Monday–Friday. Ideal candidates are undergraduate students with good communication skills, able to multi-task, maintain confidentiality, and work well in a team.

Qualifications

• Excellent written, oral, and interpersonal communication skills.
• Work well independently and within a group.
• Must handle confidential information with tact.
• Self-starter with strong work ethic.
• Ability to coordinate multiple tasks.
• Strong attention to detail and organization.
• Basic computer skills including Microsoft Office, Adobe & Canva.

Responsibilities

• Provide assistance to full-time staff: copying, mail, filing, creating documents, data entry.
• Answer phones: respond to calls, direct to staff, take messages.
• Front desk: welcome visitors and direct them to the right person/department.
• Manage shared email: monitor inbox, remove holds from student accounts, assign training.
• Supply inventory: track and maintain office supplies.
• Tabling: assist with events and informational tables.
• Social media: help manage and create content for department accounts.

Skills

Interpersonal communication

Independent work

Confidential handling

Strong work ethic

Multitasking

Attention to detail

Computer skills (MS Office, Adobe, Can

Job description

Requisition:

202500452ST

Title:

Student Employee-Title IX & Student Discrimination Resolution-Front Office Assistant

Employee Class:

Student Employee

College Work Study Position:

Yes

Department:

Title IX & Student Discrimination Resolution

Division:

Division of Student Affairs

Hours per week:

15-25

Hiring Rate:

$8.00-9.00

Preferred Student Classification:

Undergraduate student with a GPA of 2.0 or higher preferred.

Nature & Purpose of Position:

Self-motivated undergraduate student needed to assist professional staff in Title IX & Student Discrimination Resolution.

Key Responsibilities:

• Provide Assistance to Full-Time Staff: Perform tasks such as making copies, handling mail, filing documents, creating documents, and data entry.
• Answer Phones: Respond to incoming calls, direct calls to appropriate staff, and take messages as needed.
• Front Desk: Welcome and assist visitors, providing information and directing them to the appropriate person or department.
• Manage Shared Email: Monitor and manage a shared email account, remove holds from student accounts, and assign training as necessary.
• Supply Inventory: Track and manage office supplies, ensuring that inventory is maintained.
• Tabling: Assist with setting up and managing informational tables at events.
• Social Media: Help manage and create content for the department’s social media accounts.

Other Duties as Assigned

The ideal applicant is friendly, shows initiative, can multi-task, works independently, and is able to interact professionally with students, faculty, staff and guests. Must maintain confidentiality of all records and databases associated with assigned area. Must be able to work flexible hours Monday – Friday between 8AM – 5PM.

Other Requirements for the Position:

Qualifications (Knowledge/Skills/Abilities):

• Excellent written, oral, and interpersonal communication skills
• Work well independently and within a group
• Must have high level of interpersonal skills and tact to handle confidential situations and sensitive information
• Self-starter with an outstanding work ethic
• Ability to coordinate multiple tasks
• Strong attention to detail and organizational skills
• Possess basic computer skills including but not limited to Microsoft Office Suite, Adobe & Canva

Physical Demands

• Ability to move across campus for mail runs and tabling events
• Ability to lift up to 25 pounds and push/pull supplies as needed

Open Date:

12/01/2025

Position Number:

9N9009-00

Contact Name & Title:

Hailey Ainsworth

Contact Phone:

936-294-3080

Contact Email:

[e-mail]

EEO Statement:

Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215. Annual Security and Fire Safety Report