Residence Life Coordinator- Student Support & Wellbeing - (496914 )

University of Houston; Houston (TX); On-site; USD 43,000 - 58,000; Full time

Job summary

University of Houston is seeking a Residence Life Coordinator within Student Housing & Res Life to coordinate operations, administration, programming, and policy enforcement for a large on-campus community.

You will lead a team, manage staff, mentor students, handle emergencies, and collaborate with campus services to support wellbeing and student success for ~6,500 residents.

Qualifications

• Requires a Bachelor's degree or equivalent.
• Minimum 1 year of directly job-related experience.
• Preferred: 3 years of experience.
• Strong administrative and supervisory skills.

Responsibilities

• Coordinate administrative processes including room assignments, room changes, contracts, student files, key control and work orders.
• Select, train, supervise and evaluate administrative staff and student assistants.
• Plan and evaluate programs and educational/community-building initiatives for the student staff.
• Be on-call for emergencies and manage duty rotation for campus residents.
• Enforce Residential Life & Housing and university policies and procedures.
• Counsel students on conduct, safety, sanitation or behavior improvement.
• Provide leadership development for hall and floor council members through training and mentoring.
• Maintain daily office hours and high visibility at department and university events.
• Serve as liaison with other departments to coordinate student leadership and educational opportunities.

Skills

Office administration

Staff supervision

Program development

Policy enforcement

Counseling students

Event planning

Education

Bachelor's degree or higher

Job description

Department: Student Housing & Res Life

Salary: $50,000

Description:

Coordinates the operations of a major area of the ResidenceHall, which includes office administration, property management,community development, policy enforcement, programming, andpersonnel administration.

• 1. Manages the administrative processes for the facility, whichincludes room assignments and room changes, contract releases,student files, key control and work orders.
• 2. Selects, trains, supervises and evaluates administrative staffand student assistants.
• 3. Plans and evaluates programs and educational and communitybuilding initiatives for the student staff.
• 4. Responsible for on-call emergencies and duty rotation for thecampus student population.
• 5. Enforces Residential Life & Housing and university policiesand procedures, rules and regulations.
• 6. Counsels students concerning conduct, safety, sanitation orbehavior improvement.
• 7. Provides student leadership development for hall and floorcouncil members through training and mentoring.
• 8. Maintains daily office hours; ensures high visibility withstudents and staff at department and university functions.
• 9. Serves as liaison with other departments to coordinate studentleadership and educational opportunities. 10. Performs otherjob-related duties as assigned.

MQ: Education: Requires a thorough understanding of boththeoretical and practical aspects of an analytical, technical orprofessional discipline; or the basic knowledge of more than oneprofessional discipline. Knowledge of the discipline is normallyobtained through a formal, directly job-related 4 year degree froma college or university or an equivalent in-depth specializedtraining program that is directly related to the type of work beingperformed. Experience: Requires a minimum of one (1) year ofdirectly job-related experience. Preferred: Three (3) years ofexperience.

Student Support and Behavioral Intervention:

• Serves as a liaison to the Dean of Students office and theUniversity CARE team for low level follow-up regarding student ofconcern.
• Follows-up with residents involved in incidents related tobehavioral concerns or mental health, and wellbeing relatedmatters.
• Meets with residents to determine the needs, formulates goals, anddesigns plans to resolve problem areas.
• Mediates conflict between community members.

Wellbeing:

• Collaborates with campus partners, such as Wellness, CAPS, HealthCenter, Dean of Students, and Launch, to assist intentionalcurriculum driven initiatives, advocacy, and referrals.
• Is knowledgeable about health-related community resourcesavailable to students including but not limited to, financial andfood insecurity, mental health and wellness, and socialservices.

Student Success, Residential Engagement, and Assessment:

• Develop, implements, and assesses student learning based on theoutcomes of the Residential Engagement Model (curricular approach)and leads social engagement opportunities for the community. Fociwill be belonging and wellbeing initiatives.
• Leads student success initiatives for the community by utilizingassessment data, identifying students at risk, and providinginterventions by developing meaningful relationships, withresidents, student advocacy, and campus resource andreferral.
• Creates a shared vision for student success with the Faculty inResidence and facilitates engagement with residents andstaff.
• Promotes the development of a multicultural community by assistingstudents in establishing a genuine respect for, and appreciationfor personal differences.
• Creates an environment that encourages students to growintellectually, socially, emotionally, physically, interpersonally,and ethically toward personal autonomy and interdependence.

Crisis Management:

• Serves on 24-hour duty (day, evening, holiday, and weekend) 365days a year in rotation with other live-in professionals respondingto a variety of emergencies including, but not limited to crisisand emergency response, facility maintenance, direction, andsupport for student staff members, and conflict resolution forresidents living in on-campus housing facilities (approximately6,500 students).

Facilities Management & Supervision:

• At times when there is a Residence Life Coordinator vacancy, willassist with staff supervision and facilities management for thecommunity. Supervision includes staff of 12-18 Resident Assistants,a Community Mentor, who may be a graduate student and ConferenceAssistants.
• Monitor physical condition of residence hall, suite, apartmentareas, working collaboratively with maintenance and custodial staffto report and follow-up on work order requests, damages, andfacilities emergencies to ensure the environment is conducive tostudent success.
• Opens and closes community; assists with conferences.
• Department is willing to accept education in lieu ofexperience.
• Department is willing to accept experience in lieu ofeducation.

All positions at the University of Houston-System are securitysensitive and will require a criminal history check.

The University of Houston System and its universities are EqualOpportunity Institutions. Everyone is encouraged to apply.