Student Counselor

Rutgers University; Newark (NJ); Hybrid; USD 68,000 - 101,000; Full time

Benefits offered by this job

Medical coverage

Paid vacation

Retirement benefits

Education benefits

Life insurance

Employee discounts

Job summary

Rutgers University-Newark seeks a Student Counselor to support recruitment activities, outreach, enrollment, retention, and academic advising. You will develop a transfer recruitment plan, maintain contacts with an assigned caseload of freshmen and transfer students, and advise on progress toward degree completion and career development.

The role requires strong communication, data-driven planning, and collaboration with campus partners in a fast-paced environment.

Qualifications

• Requires a bachelor's degree, preferably in Criminal Justice or other related social science, and two years of postgraduate experience in higher education academic counseling/advisement; or equivalent experience that demonstrates knowledge and understanding of new and continuing student populations and programs, and student development.
• Preferred graduate degree.
• Experience working within higher education, especially in academic advising and student success.

Responsibilities

• Developing and implementing a comprehensive recruitment plan for transfer students.
• Establishing and maintaining productive contact with an assigned caseload (approximately 125 new freshmen and 150 transfer students) based on alpha module.
• Counseling students on progress toward graduation and successful career and/or professional development.
• Working with other unit staff on the coordination, development, and facilitation of initiatives targeting transfer students, workshops, transcript evaluations, new student registration, outreach, and recruiting events.
• Updating and maintaining accurate, detailed, current, complete, relevant content for the University's degree audit program, transfer services website, the School of Criminal Justice website, social media outlets, and all other School promotional materials.
• Assisting with office events, commencement activities, major/minor fairs, as well as other events and duties as needed.

Skills

Interpersonal skills

Oral & written communication

Digital skills / paperless

Social media savvy

Time management

Team collaboration

Microsoft Office

Student information systems

Education

Bachelor's degree in Criminal Justice or related social science

Graduate degree (preferred)

Tools

Microsoft Office

Webex/Zoom

Job description

Position Details

Recruitment/Posting Title: Student Counselor

Job Category: Staff & Executive - Advising and Counseling

Department: School of Criminal Justice

Overview: The School of Criminal Justice at Rutgers University-Newark was founded in 1974 by an act of the New Jersey Legislature-the only school in America with this kind of legal charter. Its purposes have always been to (1) produce scholarship of the highest quality on crime and justice (2) provide state and local justice agencies with crucial evidence and consultation about the policy and practice of criminal justice, and (3) produce graduates who take their places as productive and respected scholars in the field.

Posting Summary

Rutgers University- Newark (RU-N), an urban public research university and anchor institution, located in Newark, New Jersey, a city of promise is seeking a Student Counselor. Student Counselor reports to the Assistant Dean of Undergraduate Programs in the School of Criminal Justice. Student Counselor is a team member in a fast-paced, data-driven, deadline- driven and customer service focused environment. The position focuses on recruitment activities, outreach, enrollment, retention support, academic advising, early identification, and counseling for academic issues and career development.

This position is responsible for and not limited to the following:

• Developing and implementing a comprehensive recruitment plan for transfer students.
• Establishing and maintaining productive contact with an assigned caseload (approximately 125 new freshmen and 150 transfer students, from among the approximately 900 annual students) based on alpha module.
• Counseling students on progress toward graduation and successful career and/or professional development.
• Working with other unit staff on the coordination, development, and facilitation of initiatives targeting transfer students, workshops, transcript evaluations, new student registration, outreach, and recruiting events.
• Updating and maintaining accurate, detailed, current, complete, relevant content for the University's degree audit program, transfer services website, the School of Criminal Justice website, social media outlets, and all other School promotional materials.
• Assisting with office events, commencement activities, major/minor fairs, as well as other events and duties as needed.

FLSA

Exempt

Grade

05

Minimum Salary

68278.480

Mid Range Salary

84393.980

Maximum Salary

100509.480

Offer Information

The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Benefits

Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits (when applicable)
• Life insurance coverage
• Employee discount programs

Position Status

Full Time

Working Hours

37.5

Standard Hours

37.50

Work Arrangement

Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System.

Union Description

URA-AFT Administrative

Payroll Designation

PeopleSoft

Terms of Appointment

Staff - 12 month

Position Pension Eligibility

ABP

Qualifications

Minimum Education and Experience

• Requires a bachelor's degree, preferably in Criminal Justice or other related social science, and two years of postgraduate experience in higher education academic counseling/advisement; or equivalent experience that demonstrates knowledge and understanding of new and continuing student populations and programs, and student development.

Required Knowledge, Skills, and Abilities

• Requires strong commitment to student support and success and a commitment to university and student service.
• Requires strong interpersonal skills and highly developed oral and written communication skills.
• The candidate must have expert electronic and digital skills including enthusiasm to function in a paperless environment.
• Requires superior social media skills and savvy.
• Requires the ability to exercise good judgment in prioritizing tasks and meeting deadlines.
• The candidate must collaborate with all levels of employees within the organization and express a preference for working as part of a team.
• Requires adherence to established policies, schedules and office procedures and demonstrated organizational ability with strong attention to detail.
• Required to work at occasional evening and/or weekend programs and activities.
• Valid Driver's License / Clean Driving Record.

Preferred Qualifications

• Graduate degree.
• Experience working within higher education, especially in academic advising and student success.

Equipment Utilized

• Fluency with the Microsoft Office suite of applications, including the use of mail merges.
• Ability to work with or quickly learn student information databases and systems.
• Webex/Zoom, Box, Teams, IMS, Canvas, Sakai, MyAdvisor, and Degree Navigator, as well as multiple home-grown databases are consulted on a daily basis.

Physical Demands and Work Environment

• Required to have a valid driver's license and travel to off-campus educational venues for recruitment purposes.

Posting Details

Posting Number: 26ST2011

Posting Open Date: 10/29/2026

Regional Campus: Rutgers University-Newark

Home Location Campus: Rutgers University-Newark

City: Newark

State: NJ

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement