International Student Advisor

Rutgers University; New Brunswick (NJ); On-site; USD 60,000 - 88,000; Full time

Benefits offered by this job

Medical, prescription drug, and dental

Paid vacation and holidays

Retirement benefits

Educational benefits

Life insurance

Employee discounts

Job summary

Rutgers University is seeking an International Student Advisor within Rutgers Global to support international students’ immigration needs and provide comprehensive student services. The role involves advising on SEVIS-related processes, coordinating with campus partners, and delivering front-line guidance to students.

As a core member of the ISSS team, you will help manage orientation activities, collaborate across offices, and ensure compliance with federal regulations while supporting program

Qualifications

• Bachelor's degree or equivalent combination of education/experience in student affairs or advising in higher education.
• Strong organizational, communication, and data-management abilities.
• Experience working with diverse student populations and immigration-related matters.

Responsibilities

• Advise and support international students regarding immigration status and related matters.
• Serve as a Designated School Official (DSO) for SEVIS processing and student records.
• Provide first-level advising on programs, services, and campus resources.
• Interact with students through front desk, phone, workshops, and email communications.
• Support advisors in academic status changes and CPT/OPT processes; engage in student programming.
• Provide administrative support for orientation activities and office procedures.
• Collaborate with Rutgers Global offices and campus partners on international student matters.
• Perform other duties as required.

Skills

Organizational skills

Time management

Computer literacy

Written communication

Verbal communication

Multicultural sensitivity

Critical thinking

Customer service

Data entry

MS Office

Education

Bachelor's degree in a related field

Tools

SEVIS

Sunapsis

Microsoft Office

Outlook

Job description

Position Details

Position Information

Recruitment/Posting Title: International Student Advisor

Job Category: URA-AFT Administrative

Department: ISSS

Overview: Rutgers Global is the university-wide international affairs office, serving all three campuses and Rutgers Health. Rutgers Global promotes and advances Rutgers as a globally engaged institution through study and service-learning abroad programs, immigration processing and academic support services to international students and scholars, international partnership facilitation, and design and support of on-campus events that address global topics and create cross-cultural social networks. Rutgers Global serves as a gateway to leveraging programs in the international and global arenas across the university and ensuring that they are delivered at the highest level of excellence.

Posting Summary

Rutgers, The State University of New Jersey is seeking an International Student Advisor for the department of Rutgers Global. The International Student Coordinator (ISC) reports to the Assistant Director for Administration and Special Projects of the Rutgers Global - International Student and Scholar Services office. The incumbent works as a member of the student services team to advise and support international students regarding their immigration status and related matters.

Among the key duties of the position are the following:

• Works as a member of ISSS' Student Services team, providing immigration-related support, advising, and administrative services to undergraduate and graduate international students at Rutgers University.
• Serves as a Designated School Official (DSO), assisting with the processing of SEVIS-related applications and requests, reviewing, updating, and maintaining student records, and issuing immigration documents in accordance with federal regulations and university policies.
• Provides first-level advising to students regarding available programs, services, and resources, referring to specialized advisors and campus support services as appropriate.
• Interacts regularly with students through front office assistance, telephone consultations, workshops, and electronic communications.
• Supports International Student Advisors in a variety of processes, including academic status changes and practical training authorizations, while contributing to student engagement initiatives and collaborating with campus partners on matters affecting international students.
• Provides administrative support for office operations and departmental programs, including international student orientation activities and the development and refinement of office procedures.
• Collaborates cross functionally with other ISSS offices at Rutgers Global as well as other Rutgers staff, schools, departments and outside organizations as needed.
• Performs other duties as required.

FLSA: Nonexempt

Grade: 04

Salary Details: Grade 4 starting $59,893

Minimum Salary: 59893.480

Mid Range Salary: 73909.480

Maximum Salary: 87925.480

Offer Information: The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent.

Benefits: Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:

• Medical, prescription drug, and dental coverage
• Paid vacation, holidays, and various leave programs
• Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
• Employee and dependent educational benefits (when applicable)
• Life insurance coverage
• Employee discount programs

Position Status: Full Time

Standard Hours: 37.50

Work Arrangement: This position requires a fully on-site work arrangement.

Union Description: URA-AFT Administrative

Payroll Designation: PeopleSoft

Terms of Appointment: Staff - 12 month

Position Pension Eligibility: ABP

Qualifications

• Bachelor's degree in a related field, or an equivalent combination of education and/or experience that demonstrates knowledge and understanding of student affairs, student advising and programming in a higher education setting.

Certifications/Licenses

Required Knowledge, Skills, and Abilities:

• Strong organizational and time management skills.
• Computer literacy.
• Good communication skills (written and verbal).
• Ability to work with multicultural clients, facilitate group presentations, and to navigate various organizational levels.
• Ability to exercise critical thinking skills to solve problems.
• Customer service, and problem-solving skills.
• Strong written and verbal communication skills.
• Meticulous attention to detail - accurate data entry and record-keeping skills.
• Computer proficiency in Microsoft Office suite (specifically Word and Excel), some data-based programs, and proficiency using the internet as a research tool.
• Interest and commitment to meeting the needs specific to international students.
• Ability to work effectively in a fast-paced environment, collaborate within a team, and work independently, if needed.

Preferred Qualifications

• Cross-cultural sensitivity and prior experience living abroad or facility in a second language.
• Master's degree in student affairs, counseling, international relations, anthropology, area studies, foreign languages or a related field and experience related to working international students.
• Knowledge of one or more foreign languages.
• Familiarity with F-1 and/or J-1 regulations and with SEVIS and SEVIS-batch processing software (training will be provided).

Equipment Utilized

• Personal computer, web cam, scanner.
• Primary software to be used:
  • Sunapsis and SEVIS.
  • Microsoft Office Suite.
  • Zoom and WebEx.
  • Email and Calendar (Outlook/Outlook Express).
  • Dropbox.
  • Rutgers Box.
• Specialized materials:
  • 8CFR and 22CFR (Codes of Federal Regulations).
  • NAFSA Adviser's Manual (federal regulations interpreted in practical terms).

Physical Demands and Work Environment: May need to lift items and physically move materials/supplies during orientation and/or project events.

Special Conditions: May require occasional travel to other Rutgers campuses (Newark or Camden) and some evening and weekend hours for special student programs. In order to qualify for federal agency approval to issue visa eligibility certificates, the successful candidate must have U.S. citizenship or permanent residence.

Posting Details

Posting Number: 26ST1806

Posting Open Date: 09/28/2026

Regional Campus: Rutgers University-New Brunswick

Home Location Campus: College Ave (RU-New Brunswick)

City: New Brunswick

State: NJ

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement