Student Connection

University of Wisconsin - Milwaukee; Milwaukee (WI); On-site; USD 59,000 - 62,000; Full time

Job summary

The University of Wisconsin–Milwaukee invites applications for the Student Connection & Achievement Manager at the Roberto Hernández Center in Milwaukee. This role leads daily operations, directs programs, and fosters engagement and academic achievement among Latino/a/e students and others served by the Center.

The position requires 3+ years in higher education or student affairs, with demonstrated staff supervision and a commitment to equity and community partnerships.

Qualifications

• Bachelor's degree or higher in Higher Education, Education, Student Affairs, Social Work, Ethnic Studies, Public Administration, Human Services, or a related field.
• Three or more years of professional experience in higher education, student affairs, multicultural affairs, student success, or a related field.
• Experience supervising staff.

Responsibilities

• Provide leadership for the day-to-day operations of the Roberto Hernández Center.
• Develop and monitor programs, services, and initiatives to advance student success.
• Supervise professional staff, graduate assistants, and student employees.
• Collaborate with campus and community partners to support engagement and retention.

Skills

Staff supervision

Student engagement

Community engagement

Leadership

Education

Bachelor's degree or higher in Higher Education, Education, Student Affairs, Social Work, Ethnic Studies, Public Administration, Human Services, or a related field

Master's degree in Higher Education Administration, Student Affairs, Educational Leadership, Counseling, Social Work, Public Administration, or a related field

Job description

Student Connection & Achievement Manager, Roberto HernandezCenter

Milwaukee, WI

Full Time

JR10014519

Current Employees: If you are currently employed at any of theUniversities of Wisconsin, log in to Workday to apply through theinternal application process.

Position Title:

Student Connection & Achievement Manager, Roberto HernandezCenter

Job Category:

Academic Staff

Employment Type:

Regular

Job Profile:

Student Affairs Manager

Job Duties:

What You Will Do: Reporting to the Assistant Vice Chancellorof Student Affairs, the Student Connection & AchievementManager provides leadership for the daily operations, programs,services, and initiatives of the Roberto Hernández Center. Theposition advances student success by fostering engagement,belonging, leadership development, and academic achievement amongLatino/a/e students and other students served by the Center. TheStudent Connection & Achievement Manager oversees theimplementation and assessment of programs and services that supportthe Center's mission, supervises professional and student staff,manages fiscal and operational resources, and developscollaborative partnerships across campus and within thecommunity.

STUDENT ENGAGEMENT, DEVELOPMENT, AND PROGRAMMING 25%

• Develop, implement, and assess programs, services, and initiatives that promote student engagement, belonging,persistence, retention, and academic success.
• Lead the planning and execution of signature cultural andheritage programs, welcome programs, educational workshops andleadership programs, and community-building initiatives thatsupport the mission of the Roberto Hernández Center.
• Facilitate opportunities for students to develop leadershipskills, cultural awareness, personal growth, and communityconnections.
• Advise and support student organizations and student leadersaffiliated with the Center.
• Collaborate with campus partners to support Welcome programs,orientation engagement, enrollment, retention, persistence, andgraduation initiatives.
• Assess participation, student learning outcomes, and programeffectiveness to guide continuous improvement efforts.

LEADERSHIP AND SUPERVISION 25%

• Provide leadership for the day-to-day operations of the RobertoHernández Center.
• Recruit, hire, train, supervise, develop, and evaluate professional staff, graduate assistants, student employees, andinterns.
• Foster a collaborative, student-centered, and team-orientedwork environment.
• Establish performance expectations and support professionaldevelopment opportunities that enhance staff effectiveness andgrowth.
• Delegate responsibilities and monitor progress towarddepartmental goals and objectives.
• Support divisional initiatives and participate in committees,work groups, and special projects as assigned.

STRATEGIC PLANNING, ASSESSMENT, AND STUDENT SUCCESS OUTCOMES 20%

• Develop and maintain assessment practices that evaluate programeffectiveness, student engagement, and student success outcomes,identifying equity gaps affecting Latino/a/e students.
• Monitor retention and persistence trends, and other relevantstudent success indicators.
• Utilize assessment data to inform decision-making and improveservices.
• Develop action plans based on student success data.
• Stay informed of emerging trends, best practices, and issuesaffecting Latino/a/e students
• Recommend programmatic and operational improvements thatsupport student success and align with divisional priorities.

ADMINISTRATIVE AND FISCAL MANAGEMENT 20%

• Manage the daily operations of the Roberto HernándezCenter.
• Develop, administer, and monitor departmental budgets,including Segregated University Fee allocations, foundationaccounts, grants, and other funding sources.
• Ensure responsible stewardship of financial resources andcompliance with institutional policies and procedures.
• Maintain knowledge of university policies, procedures, andregulations relevant to departmental operations.
• Prepare budget projections, expenditure analyses, and financial reports as needed.
• Identify and pursue opportunities for supplemental funding andexternal partnerships that support departmental initiatives.

COLLABORATION, COMMUNITY, AND FAMILY ENGAGEMENT 10%

• Develop and maintain relationships with local schools,community organizations, alumni, and families to strengthenpathways to enrollment, retention, and student success.
• Serve as the Roberto Hernández Center liaison to internal andexternal partners.
• Represent the Center at university and community events,meetings, and professional gatherings.
• Other duties, as assigned by supervisor

Key Job Responsibilities:

• Serves as the program or unit liaison to internal and externalstakeholder groups
• Schedules logistics and secures resources to support theoperational plans of the program or unit
• Plans, organizes, administers, and manages processes andoperations related to assigned area(s) of responsibility
• May monitor the program budget and approve expenditures
• Monitors, evaluates, and modifies processes, procedures, and/orstandards, ensuring alignment with the Institution's mission,values, goals, and objectives, as well as all local, state, andfederal laws and regulations.
• Advises and enforces Institution policies related to servicesin Student Affairs
• May exercise supervisory authority, including hiring,transferring, suspending, promoting, managing conduct andperformance, discharging, assigning, rewarding, disciplining,and/or approving hours worked of at least 2.0 FTE or equivalentemployees

Department:

The Student Connection & Achievement Collective at theUniversity of Wisconsin-Milwaukee (UWM) is looking for anenergetic, organized, and detail-oriented professional to join ateam in a dynamic, fast-paced, educational environment. The RobertoHernandez Center (RHC) was founded in 1970 as the Spanish SpeakingOutreach Institute with a mission to uplift and empower Latino/astudents. Today, it proudly serves individuals from allbackgrounds. We offer resources, programs, and communityconnections designed to foster success and belonging for everyonewho walks through our doors.

Who We Are:

UWM, a doctoral/research intensive university,is Wisconsin's premier public urban university and offers acomprehensive liberal arts and professional education at theundergraduate and graduate level. UWM takes pride in being astudent-centered institution that is deeply committed to diversityin its student body, faculty and staff, and programs. For moreinformation, please visit our website at www.uwm.edu.

Compensation:

Starting annual salary between $59,000 - $62,000 (Final offer willbe determined by experience, education and qualifications at thetime of hire). This position also offers an excellent benefitpackage, including health insurance, paid sick leave, personal,vacation and legal holiday time off as well as contribution towardsthe cost of several other employee benefits, including apension.

Required Qualifications:

• Bachelor's degree or higher in Higher Education, Education,Student Affairs, Social Work, Ethnic Studies, PublicAdministration, Human Services, or a related field.
• Three or more years of professional experience in highereducation, student affairs, multicultural affairs, student success,community engagement, or a related field.
• Experience supervising staff.

Preferred Qualifications:

• Master's degree in Higher Education Administration, StudentAffairs, Educational Leadership, Counseling, Social Work, PublicAdministration, or a related field.
• Experience leading a cultural center, student resource center,multicultural affairs office, or similar student-facing program orinitiative.
• Experience building and maintaining collaborative relationshipswith students, faculty, staff, and community partners.
• Experience using assessment and other quantitative andqualitative data to inform strategic planning, program improvement,and organizational decision-making.
• Professional experience managing departmental or operationalbudgets.
• Ability to effectively communicate in both English andSpanish.

Reasonable Accommodations

Pursuant to university policy,UWM provides reasonable accommodations to qualified individualswith disabilities who are employees or applicants for employment.Employment opportunities will not be denied because of the need tomake reasonable accommodations for a qualified individual with adisability. If you need assistance or accommodation in applyingbecause of a disability, please contact [e-mail] or 414-229-4463.This job announcement and other material on this site will be madeavailable in alternate formats upon request to an individual with adisability.

Confidentiality of Applicant Materials

UWM is a State agency and subject to Wisconsin's Open Records Law.UWM will not, however, reveal the identities of applicants whorequest confidentiality in writing except as may be required byWisconsin's Open Records law. In certain circumstances, theidentities of "final candidates" and/or the identity of theappointed applicant must be revealed upon request.

CBC and Reference Check Policy

Employment will require a criminal background check. UWM takes theprevention of sexual misconduct seriously. As such, you and yourreferences will be required to answer questions regarding any pastfindings of sexual violence and sexual harassment or any pendingallegations of sexual violence or sexual harassment.

Annual Security and Fire Safety Report (Clery Act)

For the UWM Annual Security and Fire Safety Reports (i.e., CleryReport), which includes statistics about reported crimes andinformation about campus security policies, see http://www.cleryact.uwm.edu/, orcall UWM's Dean of Students Office, Student Union 345 at [phone] for a paper copy.

Employment Authorization

In compliance with federal law, all persons at the time of theirstart date will be required to verify identity and eligibility towork in the United States and to complete the required employmenteligibility verification form upon hire.

UW is an Equal Opportunity Employer

Qualified applicants will receive consideration for employmentwithout regard to race, color, religion, sex, sexual orientation,gender identity, national origin, age, pregnancy, disability,status as a protected veteran, or any other bases protected byapplicable federal or State law and UW System policies. We arecommitted to building a workforce that represents a variety ofbackgrounds, perspectives, and skills, and encourage all qualifiedindividuals to apply.