Student-Centric Financial Aid Counselor

Lawrence University Department of Theatre Arts; Appleton (WI); On-site; USD 40,000 - 60,000; Full time

Job summary

Lawrence University Department of Theatre Arts is seeking an in-person Financial Aid Counselor in Appleton, WI. The role focuses on providing exceptional customer service while guiding students and families through the financial aid process, including application review and aid processing.

The ideal candidate has prior experience in financial aid or higher education, possesses strong customer service commitment, and demonstrates effective communication skills. Collaboration with other offices within the university is essential to support students.

Qualifications

• Prior experience in financial aid or higher education preferred.
• Demonstrated commitment to diverse populations.

Responsibilities

• Provide exceptional customer service.
• Advise students on financial aid aspects.
• Review financial aid applications.
• Package financial aid according to policies.
• Maintain knowledge of federal and state programs.

Skills

Customer service commitment

Effective communication skills

Digital literacy

Problem-solving skills

Organizational skills

Confidentiality and ethics

Collaboration skills

Job description

Lawrence University Department of Theatre Arts is seeking an in-person Financial Aid Counselor in Appleton, WI. The role focuses on providing exceptional customer service while guiding students and families through the financial aid process, including application review and aid processing.

The ideal candidate has prior experience in financial aid or higher education, possesses strong customer service commitment, and demonstrates effective communication skills. Collaboration with other offices within the university is essential to support students.